Red Hat Customer Experience & Engagement
Supporting Success, Exceeding Expectations
Directly access our support engineers during weekday business hours.
Speak directly with a Red Hat support expert by phone.
Note: If needed, our engineers can initiate a Remote Support Session to view and/or access your system.
Access support information for your Red Hat products
Red Hat provides support and maintenance during stated time periods, allowing customers and partners to effectively plan, deploy, and support their Red Hat products.
When working with multiple Red Hat products, use the Product Life Cycles comparison tool.
View supported configurations for Red Hat JBoss Middleware products.
Find products and services tested, supported, and certified to perform with Red Hat technologies.
A self-solve tool that connects you to the right information, enabling you to resolve issues quickly and efficiently.
Support Policies and Programs
Additional support offerings
Red Hat provides a variety of specialized, supplementary offerings to help you achieve operational excellence with your enterprise solutions.