Support

Red Hat customer support

AI insights

Experience the next generation of efficiency with solutions from our library of support resources.

Troubleshoot with AI

Support cases

Get answers quickly by opening a support case with us. Open new case

View open cases

Live chat

Directly access our support engineers during weekday business hours.

Learn more

Call us

Speak directly with a Red Hat support expert by phone.

Contact us

Note: If needed, our engineers can initiate a Remote support session to view and/or access your system.

Product support

Access support information for your Red Hat products

Support policies and programs

Additional support offerings

Red Hat provides a variety of specialized, supplementary offerings to help you achieve operational excellence with your enterprise solutions.

Support

With a Red Hat subscription, your mission-critical work is backed by experienced, knowledgeable, and committed support engineers.

Management escalation

Raise a concern to Red Hat support management.

Development support

With a Red Hat development subscription, you can gain insights on your application development from certified engineers.