Awards & Recognition

Red Hat is pleased to announce industry recognition for its Customer Experience and Engagement.

In June 2010, we launched the Red Hat Customer Portal to improve the relationship with our subscribers and to better support our solutions and services. We continue to make enhancements across the portal to ensure an optimized experience. We’re proud that our efforts continue to get recognized.

Nine Years Running

Association of Support Professionals Ten Best Web Support Sites Award Winner

The Customer Portal has been for recognized nine consecutive years as one of “The Ten Best Web Support Sites” by The Association of Support Professionals (ASP). Red Hat was recognized 2011-2019 among other technology leaders.

Award Winner 2019

Red Hat is one of the short list of companies that I recommend to those trying to create great self-service. Their ease of use, customer experience, great search tools, and overall use of technology to benefit their customers puts them in an elite group.

Al Hahn, executive director of the Association of Support Professionals