Awards & Recognition

Red Hat is pleased to announce industry recognition for its Customer Experience and Engagement.

In June 2010, we launched the Red Hat Customer Portal to improve the relationship with our subscribers and to better support our solutions and services. We continue to make enhancements across the portal to ensure an optimized experience. We’re proud that our efforts continue to get recognized.

Seven Years Running

Association of Support Professionals Ten Best Web Support Sites Award Winner

The Customer Portal has been recognized seven years in a row as one of “The Year’s Top Ten Best Web Support Sites” by The Association of Support Professionals (ASP). Red Hat was recognized 2011-2017 in the Open Division among other technology leaders, including Red Hat partner Cisco Systems.

Award Winner 2017

Red Hat is one of the short list of companies that I recommend to those trying to create great self-service. Their ease of use, customer experience, great search tools, and overall use of technology to benefit their customers puts them in an elite group.

Al Hahn, executive director of the Association of Support Professionals

More Awards

HDI Team Excellence Awards

Finalist (2011)

Read more about the award

Computerworld Singapore

Customer Care Award, Open Source Software (2011)

Read more about the award

Red Hat JBoss Middleware

Number 1 in Customer Satisfaction, 5th Year in a Row (2011)

Read more about the Velociti survey

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