Answers to Common Subscription Questions

Updated -

Contents

Purchasing Subscriptions
How can I purchase Red Hat Subscriptions?
I want to buy a Red Hat learning subscription
I purchased a subscription online, but the Webstore said it needed my approval for the purchase. What should I do?
I purchased a subscription from a third party, how do I activate my subscription in Red Hat Subscription Management?
My subscription is showing only 2 weeks of validity, while it should show 1/3/5 years
I have received an order fulfillment notice but I do not see any subscription under my account. Why?
My subscription starts today but it is still not in 'Active' status. It is still under 'Future Dated'. How can I make it Active?
Why do I see a discrepancy in the contract end date?
I do not have a 16 digit subscription activation number to activate the subscription. Where can I get the 16 digit subscription activation number?
I could not activate my Dell Service Tag. How do I get my subscription?
I am not able to activate my subscription purchased from HP for my server or workstation. How can I get my subscription?
I am a Partner of Red Hat, how do I get partner-specific information and subscriptions?
How can I get an invoice for my online purchase?

Product Trials (Evaluation)
I would like to try Red Hat products before making a decision to purchase. Can I try Red Hat Products?
Can I try other products that are not listed in [Customer Portal](https://access.redhat.com/downloads) ?

Renewing Subscriptions
How do I renew my subscriptions on the Customer Portal?
I want to know details of expired subscriptions but I am not able to see the expired subscription details. What can I do?
I want to renew my online purchased subscription
How do I get a quote for renewal of subscriptions purchased through Red Hat Sales?
How can I renew my Developer subscription for Individuals?
Can I cancel the Red Hat Developer Subscription for Individuals?
I want to return a Red Hat subscription and I want a refund.
I have renewed my subscription but customer portal is still showing "expiring in <30 days". Why is it?

Using and Managing Subscriptions
I have purchased a Red Hat subscription, where can I download the software?
I cannot download the software because it tells me that my account is on Export Hold. What should I do?
How do I know if the software is compatible with the hardware I have?
Where do I find information about what my subscription (product) provides?
I want to use my subscription in Cloud Access
How do I get support for my Red Hat products?
What kind of support can I get from Red Hat with a no-cost developer subscription?
Red Hat Developer Program Terms and Conditions
How can I check the life cycle of Red Hat products?
Red Hat subscription model FAQ
Where do I check the Red Hat agreements and support policies for my products?
Can I make an user to manage certain subscriptions only?

Transferring Subscriptions
How do I transfer a subscription to someone else's account within my company?
We renewed our subscriptions through a vendor, and they are now in the wrong account. How do I fix this?
How can we transfer subscriptions to a separate entity?
Can subscriptions be transferred from a corporate account to a personal account?
Can expired subscriptions be transferred to a different account?
Can I transfer login IDs, support cases and system profiles to a different account?
Can I transfer subscriptions to an account under the third party company's name for subscription management?
Can no-cost Red Hat Developer Subscription for Individuals subscription be transferred to a different account?

Purchasing Subscriptions

How can I purchase Red Hat Subscriptions?

You can purchase Red Hat subscriptions from
- Red Hat Web Store
- Red Hat Sales
- Red Hat Partner

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I want to buy a Red Hat learning subscription

  • In order to buy a learning subscription, please visit our main page. If you want to know more about the particular subscription and what it includes, please click on “View datasheet” for each subscription in the above link.
  • Learning Subscription FAQ can be found here

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I purchased a subscription online, but the Webstore said it needed my approval for the purchase. What should I do?

  1. Contact Customer Service.
  2. Request an Order Approval Email.
  3. When you receive the email, click the link provided to approve the order.
    • Once your order is released, you receive a Fulfillment Notification.

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I purchased a subscription from a third party, how do I activate my subscription in Red Hat Subscription Management?

  1. Log in to the Customer Portal
  2. Go to Subscription Activation tool
  3. Locate your subscription activation number found in your email receipt from Red Hat Customer Support or on the Red Hat Installation Card accompanying your software.
  4. Activate your subscription to gain access to updates and support.
    Note: Subscriptions purchased directly from Red Hat in North America or via redhat.com do not require activation.

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My subscription is showing only 2 weeks of validity, while it should show 1/3/5 years

  • Right after your online purchase or when you activate your key on the Customer Portal, the subscription needs to be synchronized across Red Hat systems and it might be showing a 2 weeks validity for some time.
  • If after 1 hour the validity is still not showing correctly, please contact our Customer Service for help.
  • For more information, you can check our article

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I have received an order fulfillment notice but I do not see any subscription under my account. Why?

There can be multiple reasons why you’re not seeing the subscription on your account
1. The subscription is not under the account under which you’re logged in
- Please check the “Account number” mentioned in the received order fulfillment notice.
If that does not correspond with the account number you see when you click on avatar on top right corner in the Customer Portal, you know it’s not under your account
2. The subscription is under the correct account, but you don’t have permission to see it.
3. You have multiple login IDs and you’re not using the correct one to be able to see the subscription.

If you’re not sure what login ID to use or who is the Org Admin of your account to give you necessary permissions, please contact our Customer Service for help.

  1. The subscription is Future Dated, for that, please check the question right below.

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My subscription starts today but it is still not in 'Active' status. It is still under 'Future Dated'. How can I make it Active?

  • The subscription start time is based on U.S. Eastern Standard Time (EST). Once EST reaches 00:00, the subscription will automatically become 'Active' from 'Future Dated'
  • If it does not become active, please contact Customer Service

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Why do I see a discrepancy in the contract end date?

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I do not have a 16 digit subscription activation number to activate the subscription. Where can I get the 16 digit subscription activation number?

  • 16 digit subscription activation number is for activating subscriptions purchased from a hardware vendor (OEM)
  • For subscriptions purchased directly from Red Hat/through reseller, no 16 digit subscription activation number will be provided as the Customers will receive an Order Fulfillment Notice email with purchased subscription details like account number, contract number, product name, service dates, etc.
  • If you have a newly purchased subscription through HPE, HPE usually sends you an email with Entitlement Order Number (EON). Please follow the instructions in the email from HPE to retrieve 16 digit subscription activation number from HPE website
  • Several other OEMs also have their own licensing portal to retrieve 16 digit subscription activation numbers. Please contact the OEM vendor if you have not received th subscription activation is not required for these subscriptions. e 16 digit subscription activation number
  • If you are having difficulties/error while activating the 16 digit subscription activation number, please contact Red Hat Customer Service

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I could not activate my Dell Service Tag. How do I get my subscription?

If you are having issues activating your Dell Service Tag which is NOT digitally fulfilled, send an email to Customer Service with the following information:
* Your account number or login ID
* A copy of your Dell packing slip
* A screenshot of the error message
Once we have that information, we will provide a subscription activation number for you to activate.
(Please note that when issuing the subscription activation number, Red Hat will set the start date as the same date as Ship Date which can be found in DELL Support Site)

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I am not able to activate my subscription purchased from HP for my server or workstation. How can I get my subscription?

  • For questions or problems activating subscriptions, send an email to gbs.ams.licensingsupport@hp.com. When contacting HP, have your HP Order number, Service Agreement Identifier (SAID) number, and product ID.
  • You also need to provide them with a brief explanation of the issue.
  • You can locate your SAID number on your HP Support Agreement. Once HP has that information, they can contact you with assistance.

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I am a Partner of Red Hat, how do I get partner-specific information and subscriptions?

In order to get more information about your partnership and the possibilities around partner-specific subscriptions, please contact our Partner team directly.

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How can I get an invoice for my online purchase?

If you purchased your subscription from Red Hat Web Store,
contact Customer Service. We can provide you with an invoice for your online purchase.

If you purchased a subscription through a vendor/Red Hat directly, contact the vendor/Red Hat sales representative for an invoice of your purchase.

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Product Trials (Evaluation)

I would like to try Red Hat products before making a decision to purchase. Can I try Red Hat Products?

  • Red Hat offers several self-serve product trials from our Customer Portal where you can click ‘Try It’ button for the product you wish to try or you can visit our Trial center

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Can I try other products that are not listed in Customer Portal ?

  • We have many other product trials that offer a variety of add-ons, trial periods and support options. Should you wish to try the product that is not listed in Customer Portal, please contact our Sales team.

For further information on product trials, you can refer to Red Hat Product Trials FAQ page

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Renewing Subscriptions

How do I renew my subscriptions on the Customer Portal?

  • Only subscriptions initially purchased through the Red Hat Store online can be renewed online.
    Please be advised that for Red Hat Webstore orders, you cannot change quantity or product when renewing it. Should you wish to change quantity or product, please consult with our sales team.
  • For Red Hat Developer Program subscriptions, you need to re-register after it is expired. Learn more about renewal on the Red Hat Developers website
  • Please note that when you click on the Renew button from Customer Portal, it will NOT renew your subscriptions but;
    renewbutton
    > For retail version which has not yet been renewed(not signed status), it will trigger renewal team to contact customer.
    > For subscriptions purchased from webstore, it will direct to webstore for renewal
    > For OEM subscriptions, customer should contact their OEM(hardware) vendor to have subscriptions renewed.
    > For already renewed subscriptions, it will automatically change to 'Active' from 'Future Dated' after 00:00 U.S. Eastern Standard Time
  • There might be subscriptions that were added to your account because you purchased some other subscription that qualifies for it. In order to have these automatically added subscriptions renewed, you would need to renew the qualifying subscriptions

If you’re not sure how you purchased your subscriptions, please contact Customer Service

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I want to know details of expired subscriptions but I am not able to see the expired subscription details. What can I do?

  • Once the subscription expires, the details of the subscription can be seen from Recently Expired for 30 days from the expiry date.
  • After 30 days, the contract number, start and end dates can be seen from Contracts
  • Should you need further details on expired subscriptions, please contact Customer Service

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I want to renew my online purchased subscription

If you wish to renew your subscriptions purchased through the Red Hat webstore, follow these steps:
1. Log into the Customer Portal.
2. Click Subscriptions
2. Click Ready to Renew.
3. Click the Renew link, located next to the subscription to renew. If the subscription has been expired for fewer than 30 days, click the Recently Expired tab to view those subscriptions.
4. You will be redirected to the webstore to complete the renewal.

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How do I get a quote for renewal of subscriptions purchased through Red Hat Sales?

Contact the vendor from whom you purchased the subscriptions, or you can contact our Sales Team for assistance.

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How can I renew my Developer subscription for Individuals?

  • Red Hat Developer subscription for Individuals can only be renewed after the existing developer subscription expires.
    Please follow these steps once the existing developer subscription expires.

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Can I cancel the Red Hat Developer Subscription for Individuals?

Red Hat Developer Subscription for Individuals is provided as a trial-based subscription and it cannot be cancelled/terminated/removed from the account.
Please leave the subscription as is until it lapses if you are not going to use it.

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I want to return a Red Hat subscription and I want a refund.

  • Please note that Red Hat does not have a refund policy. Red Hat products are sold without any privileges.
  • Please refer to below our return policy and Red Hat Webstore FAQ
    *Return Policy
    *Red Hat Store FAQ
  • Please contact Customer Service should you have any inquiry.

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I have renewed my subscription but customer portal is still showing "expiring in <30 days". Why is it?

  • Renewed subscription will be shown under Future Dated
  • It will automatically be Active once it reaches start date. *Please note that Red Hat subscriptions' start time is based on USA Eastern Standard Time.
  • Once renewed subscription becomes Active, you can use the subscription (i.e. attaching to a system)
  • If renewed subscription is not shown in Future Dated, please contact Customer Service with the contract number and the login ID that you are using.
  • Previous subscription will be shown under Recently Expired for 30 days after the expiry date

Using and Managing Subscriptions

I have purchased a Red Hat subscription, where can I download the software?

You will need an active subscription or product trial before you download Red Hat products.
In order to download the software that is provided through your subscription, please go to Download page.
Please note that you have to authenticate to your account first and that you will be only able to download the software that is part of your subscription.

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I cannot download the software because it tells me that my account is on Export Hold. What should I do?

Please contact the Export Compliance team (exportcompliance@redhat.com) directly as per the following knowledgebase article:
Why is my Account on Export Hold?

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How do I know if the software is compatible with the hardware I have?

You can check the software and hardware compatibility here

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Where do I find information about what my subscription (product) provides?

In Customer Portal Subscription Management you will see your subscriptions in various views. Clicking on the name (product name) or in some cases the SKU number will take you to the product details page, which provides all of the attributes of the subscription product, including the support level and content provided.

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I want to use my subscription in Cloud Access

Please review our documentation in order to get more information on Cloud Access or check our FAQ

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How do I get support for my Red Hat products?

In order to get technical support, please open a support case

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What kind of support can I get from Red Hat with a no-cost developer subscription?

Please see the details in the following knowledge base article: https://access.redhat.com/solutions/5320881

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Red Hat Developer Program Terms and Conditions

Please see the details in the following knowledge base article:
https://developers.redhat.com/terms-and-conditions

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How can I check the life cycle of Red Hat products?

  • You can check the life cycle of Red Hat products from Product Life Cycles page by selecting the product you wish to check
  • Life Cycle and Update Policies page also provides details of product life cycle and update policies for each products
  • Red Hat Enterprise Linux Life Cycle can be found here
  • Add-on products are to be used along with a base product (i.e. Red Hat Enterprise Linux Server). There is no specific life cycle for add-on products themselves. Please refer to the life cycle of the base product

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Red Hat subscription model FAQ

https://www.redhat.com/en/about/subscription-model-faq

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Where do I check the Red Hat agreements and support policies for my products?

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Can I make an user to manage certain subscriptions only?

  • You can provide permissions to an user to manage subscription by checking "View/Renew Subscription Information" permission.
    However, this allows the user to view/manage all subscriptions in the account.
  • It is not possible to make an user to view/manage certain subscriptions only

Transferring Subscriptions

How do I transfer a subscription to someone else's account within my company?

To transfer subscriptions between accounts, you must get approval from the Organization Administrator that holds the subscriptions to transfer. Contact Customer Service Team to request a subscription transfer.

For more information on subscription transfers, see How to transfer subscriptions from one account to another account.

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We renewed our subscriptions through a vendor, and they are now in the wrong account. How do I fix this?

To transfer the subscriptions to the correct account, you can use either of these two options
Contact your vendor and explain that the subscriptions were placed in the wrong account. Vendors have a procedure to follow to resolve this issue.
-or-
- Contact Customer Service. We can send the Transfer Approval Request email to the correct Organization Administrator.

If you have any other questions, contact Customer Service.

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How can we transfer subscriptions to a separate entity?

Because the subscription transfer is between two separate entities, you need to complete an Assignment Transfer:

  1. Customer Service sends an Assignment Letter that both parties involved with the transfer must sign.
  2. Once Red Hat receives the Assignment Letter signed by both parties, we forward the information to our Legal and Finance Teams for approval
  3. Once these teams have completed the approval, they process the Assignment Transfer.

Note: This process can take 7-10 business days from the day we receive the signed Assignment Letter.
To initiate the Assignment Transfer process, contact Customer Service in your region.

Be sure to have the following information with you:
- Name, job title, and contact information (email and phone number) of the approved signee for each account
- Physical address for each company
- Quantity and contract number of the subscription being transferred

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Can subscriptions be transferred from a corporate account to a personal account?

  • Subscriptions cannot be transferred from a corporate account to a personal account
  • Please create a new corporate account with the same company name as the originating account

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Can expired subscriptions be transferred to a different account?

  • Expired subscriptions cannot be transferred to a different account. Only currently active and future dated subscriptions can be transferred.

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Can I transfer login IDs, support cases and system profiles to a different account?

  • Login IDs, support cases and system profiles cannot be transferred to a different account.

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Can I transfer subscriptions to an account under the third party company's name for subscription management?

  • Subscriptions must stay under the actual user (end user)'s company name
  • Subscriptions cannot be transferred to a different company for management
  • If you are the organisation administrator of the account, you can create a new user or send an invitation email to the third party so that they can manage subscriptions under the same account of end user's.

Can no-cost Red Hat Developer Subscription for Individuals subscription be transferred to a different account?

Some subscriptions including Red Hat Developer Subscription for Individuals cannot be transferred to a different account. Some examples of subscriptions that cannot be transferred are:
- Red Hat Developer Subscription for Individuals
- Red Hat Beta Access
- Red Hat Virtualization Manager
- Red Hat OpenShift Broker/Master Infrastructure (2 Cores)
- Product trials (evaluation)
- Subscriptions without contract number

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39 Comments

subscription-manager and subscription-manager-gui appear broken. They do not allow servers to be attached to the customer's paid-for Contracts.

In attempting to renew one of two subscriptions, it only shows in one screen and clicking on it give NO option to renew. All other screens do not show the expiring subscription.. And while talking to customer support, the call was disconnected without a call back after 15 minutes so far.

I rebuilt my system and the Subscription is no where to be found on my server. yet the subscription is in Red Hat. How do I add back my subscription to the server. Called Red Hat and the tech walked me through the process. Many Thanks. What I did find out is you remove the Green Ball and keep the Red Box.

I am getting contradictory information on the the status of my subscription and this page does not address my issues

How do I request an evaluation subscription for satellite 6.2?

Thanks in advance..

-Glynn

Hi Glynn, you will need to work with our Sales team for this. Visit https://www.redhat.com/en/technologies/management/satellite and click the red 'Contact Sales' button under 'Try' on the right side of the page.

we have purchased one more RHEL subscription and want to add this to our this existing kindly help

I need to transfer some subscriptions from my old Satellite 5.7 to my replacement Satellite 6.3.1. How do I do this?

How do I get and add a new Red Hat Developer Subscription to my account?

When launching my subscription I receive a 404 error. I am I doing this incorrectly?

i am not able to get update or enable repos from my all vms after registereing with subscription manager ...i can see on portal but cant get any update

[root@papipa01 tmp]# subscription-manager register Registering to: subscription.rhsm.redhat.com:443/subscription Username: sciquest-ckeville Password: HTTP error (401 - Unauthorized): You must first accept Red Hat's Terms and conditions. Please visit https://www.redhat.com/wapps/tnc/ackrequired?site=candlepin&event=signOn . You may have to log out of and back into the Customer Portal in order to see the terms. Then when I click on the link for accepting the terms and conditions this link is broken. I am unable to register my server. I tried the manual process as well.

HI, How can I add RHL8 to my existing subscription? Thanks

The date on the server for my subscription inside the active server is wrong. The RH Enterprise end date should be in 2020, not in two months.

Inside RH server - using subscription manager (gui) versus website.

the date looks to be the developer's date.

I think I need to create an Activation Key so I went to the Activation Key page. This is probably obvious to everyone but me. There is a name field that needs to be filled in, so, do I use: my login name, my first name, my whole name, the system name, or dream up a name?

I've registered my server. However i'm getting a "Guest has not been reported on any host and is using a temporary unmapped guest subscription." message. Running a virt-who server and i've restarted the service. What next?

Considering how adamantly the interface warns from ever at all even considering to use the "Delete Subscription Allocation" button in all but the most desperate of circumstances - clearly you wouldn't want to do that in a standard scenario, but does that, via convoluted interdependencies or some other unpredictability, also apply to allocations that are -entirely obsolete- from the user's perspective and have been cleared of all licenses/subscriptions once attached to them?

The warnings are mostly to prevent pain of reconfiguration in Satellite that would be necessary if you are actively using these entitlements for your hosts. If these allocations are truly obsolete, by all means delete the allocations to free up the entitlements.

Thanks! We consolidated out a few overly branched-out organizations over time, leaving behind subscription allocation husks with 0 entitlements (migrated away) no longer corresponding to anything on Satellite or guest level, uncertain whether they can be deleted.

Cannot Activate RHEL Server with Free Developer Subscription ,have run the following commands sequentially . sudo subscription-manager remove --all sudo subscription-manager unregister sudo subscription-manager clean

sudo subscription-manager register sudo subscription-manager refresh sudo subscription-manager attach --auto

but I get a message saying I don't have any matching subscriptions.

I want to know how to unsubscribe 60 Day Evaluation of Red Hat OpenShift Container Platform, Self-supported (32 Cores) and Red Hat OpenShift Broker/Master Infrastructure (2 Cores)

Update FAQ to indicate how fast the subscription will be updated (online) once purchased.

I am facing a error when register my systems, error message as below: Traceback (most recent call last): File "/usr/sbin/subscription-manager", line 9, in load_entry_point('subscription-manager==1.24.26', 'console_scripts', 'subscription-manager')() File "/usr/lib64/python2.7/site-packages/subscription_manager/scripts/subscription_manager.py", line 86, in main return managercli.ManagerCLI().main() File "/usr/lib64/python2.7/site-packages/subscription_manager/managercli.py", line 2989, in main ret = CLI.main(self) File "/usr/lib64/python2.7/site-packages/subscription_manager/cli.py", line 183, in main return cmd.main() File "/usr/lib64/python2.7/site-packages/subscription_manager/managercli.py", line 536, in main return_code = self.do_command() File "/usr/lib64/python2.7/site-packages/subscription_manager/managercli.py", line 1398, in _do_command profile_mgr.update_check(self.cp, consumer['uuid'], True) File "/usr/lib64/python2.7/site-packages/subscription_manager/cache.py", line 468, in update_check return CacheManager.update_check(self, uep, consumer_uuid, force) File "/usr/lib64/python2.7/site-packages/subscription_manager/cache.py", line 183, in update_check raise Exception(("Error updating system data on the server, see /var/log/rhsm/rhsm.log " Exception: Error updating system data on the server, see /var/log/rhsm/rhsm.log for more details.

How do I get devtools on Enterprise Linux Server 30-day evaluation? Devtools repo is not in the list of all repository and cannot be downloaded.

I want to cancel subscription because I am unable to access training videos due to bad Internet

Hello,

Unfortunately, Red Hat subscriptions cannot be returned unless it is for upgrade. Please see our return policy : https://www.redhat.com/en/store/return-policy

You may contact our training team for any alternative ways to access the training videos. https://www.redhat.com/en/services/training-and-certification/contact-us

I started a trial service on 3 levels of RHEL. I found out that the level I needed was RHEL 7.9 for my checks. I removed (by mistake) the subscription for the 30 days trial from that installed server and I can not find out how to reinstate the subscription for it. I can not install anything that has a pre-req pointed to the RedHat repos and it impacts my testing. Can you please help?! Thanks in Advance, Sharon

Hello Sharon,

As your question is account specific, I have replied to you via your email.

Trial subscription was activated by mistake(i'm using personal account, instead of employer) how I can decline or stop them?

Hello Arthur

If you have mistakenly activated the evaluation under the wrong account, you can re-apply the same evaluation from the correct account. Should you have difficulties getting the evaluation, kindly please contact Customer Service for assistance.

As evaluation is offered at no cost, you can just leave it until it expires if you are not using it.

Hi ,

I have team ,, How can I re-provision the New Openshift cluster by using old subscription license.

Rrgards

Subscription Manager needs a lot of work. This is the most annoying part about activating a new system and getting it assigned to the proper contract/subscription. Why doesn't there exist an ability to register a system directly to a Contract Number or to a Subscription Number as seen in either the Customer Portal or in the Command Line interface. Using the Subscription Manager GUI doesn't show all my Contracts associated with a RHEL subscription type. In the Customer Portal, I can see contracts that don't show me the POOL-ID so I can't use that in the Command Line. How about adding some syntax to the Subscription-Manager command to allow --contract or --subscription and then attach to those appropriately. Every time I add a new system, I cannot get it to activate to the proper contract. If I attempt to use Auto, it connects to the wrong contract. I've been waiting for this feature for years! I have 43 active contracts in the Customer Portal, but I cannot attach systems to some of them because either in the CLI there is no way to display the POOL-ID, or in the portal it doesn't show the POOL-ID. In the GUI, I select the proper type, and then select Attach, but it doesn't show all the Contracts, only a couple of them related to the type of RHEL selected. Very Very annoying!!! This should be the easiest step of setting up a RHEL server, not the most difficult. Please fix the command line parameters to add extra parameters to the syntax of this command to simplify this process!

We renewed our subscriptions but your internal website still shows the old end date after almost a month.

Not really sure what good my subscription is for the company when I can't access the repos... pretty worthless IMHO

I activated enterprise licences and sytem mentioned will be send by email the notification, but still wating for them.

Dear Adolfo, I will create a Customer Service ticket for you and send you the email notification that was generated after the activation of the subscriptions. You'll receive the email soon.

Today the system communicated me that my subscription was expiring. I checked on the portal, I clicked for renewal and a message told me that I will be contacted for subscription renewal. Now all my subscriptions (visible some minutes before) disappeared from the portal. What is happening? Thanks.

Dear Marco, Thank you for your message. I see you had a Developer Subscription previously, so here is how to renew it: https://developers.redhat.com/articles/renew-your-red-hat-developer-program-subscription#why_do_we_ask_you_to_re_register_once_a_year_

If you clicked on renew the Red Hat Beta Access subscription, that is not renewable by itself, it's given once you have other active subscription.

The expired subscription you have stay for certain time under https://access.redhat.com/management/subscriptions - but you need to click on Recently expired on the right side above the table.

If you have any further questions to this, please contact us at one of our local email addresses as per your region: https://www.redhat.com/en/contact?contact=customer-service

Thank you!