My subscription is only for 2 weeks and I cannot see the contract number

Solution Verified - Updated -


  • I have activated a subscription from Red Hat Subscription Activation page with 16 digit subscription activation number received from hardware vendor (OEM)
    Subscription Activation Page

    • Although I have purchased 1/3/5 year subscription, the Customer portal shows service date only lasts for 2 weeks or so.
  • I can see the subscription number but the contract number is shown as 'Not Available'

Subscriptions Not Reflected Yet

  • I cannot attach the subscription to a system.


  • Red Hat Customer Portal (OEM subscription activation)

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content