My subscription is only for 2 weeks and I cannot see the contract number

Issue

• I have activated a subscription from Red Hat Subscription Activation page with 16 digit subscription activation number received from hardware vendor (OEM)
  

  • Although I have purchased 1/3/5 year subscription, the Customer portal shows a service term of only two weeks.

• I can see the subscription number but the contract number value indicates 'Not Available'.