Red Hat Satellite and Proxy Server Life Cycle

Overview

Red Hat provides a published product life cycle for Red Hat Satellite server (“Satellite”) and its associated federation enablement component, Red Hat Satellite Proxy server (“Satellite Proxy”), so that customers and partners can effectively plan, deploy, and support their systems management infrastructure and associated Red Hat Enterprise Linux systems.

NOTE: Red Hat Satellite Proxy server as discussed above references a component of a Red Hat Satellite deployment and should not be confused with Red Hat Satellite Proxy, which is used as a stand-alone (Satellite-less) offering. The product life cycle for stand-alone Satellite Proxy is addressed elsewhere as it is a deprecated offering.

This life cycle encompasses stated time periods for each major version of Satellite, such as versions 4, 5, or 6. The life cycle for each major version of Satellite is split into production phases, each identifying the various levels of maintenance over a period of time from the initial release date. The production phases reference a major version of the product, though multiple X.Y versions of the product may be supported at the same time. Customers are expected to upgrade their Satellite (and Satellite Proxy) to the most current supported version of the product in a timely fashion as older “.Y” versions of the products may be phased out of service at will. Bug fixes and feature-work will target only the latest major versions of the product, though some allowance may be given for high security risk items.

Software updates to Satellite are delivered via errata advisories. Errata can be released individually on an as-needed basis or aggregated as a minor release (e.g., v5.6). Errata may contain security and bug fixes, as well as feature enhancements that have been verified for the appropriate Satellite release and architecture. Security errata and urgent bug-fix errata may be released independently of errata advisories.

The Satellite product life cycle is designed to reduce the level of change within each major release over time, increasing predictability and decreasing maintenance costs. All released errata will remain accessible to active subscribers across the entire life cycle. Red Hat publishes this life cycle in an effort to provide as much transparency as possible and may make exceptions from these policies as conflicts may arise.

Life Cycle Dates

Red Hat Satellite Server 5.6 and Later

  End of Extended Life Cycle Support
(ELS) Add-On
General Availability End of Production 1 End of Production 2 End of Production 3 End of Extended Life Phase
June 26, 2007 June 26, 2010 May 29, 2015 March 31, 2017 June 26, 2019

Red Hat Satellite Server 5.5 and Earlier1, 2

  End of Limited Maintenance Release
General Availability End of Production 1 End of Production 2 End of Production 3 End of Extended Life Phase
June 26, 2007 June 26, 2010 October 1, 2014 N/A3 May 29, 2015

Red Hat Satellite Server 6

  End of Extended Life Cycle Support
(ELS) Add-On
General Availability End of Production 1 End of Production 2 End of Production 3 End of Extended Life Phase
September 10, 2014 TBD TBD TBD TBD

  1. Satellite 5 versions running on Red Hat Enterprise Linux 4 are no longer supported as per the Dependent Software section below. For more information about upgrading to a more current version of Satellite, please refer to Security Advisory RHSA-2012:1546.
  2. Again referencing the Dependent Software section, all versions of Satellite that natively use Oracle for database operations will no longer be supported as of May 29, 2015. Affected are all versions through 5.5. New installations of these versions may be restricted sooner at Red Hat’s discretion.
  3. For Satellite 5.5 and earlier versions, there will be no Production Phase 3 stage. The life cycle will transition from Production Phase 2 to the Limited Maintenance Phase.

Scope of Coverage

Support will be provided for use according to the published Scope of Coverage for Satellite. For a period of at least seven years immediately following the initial release of the major version of the products, Red Hat will provide errata maintenance for that major version of Satellite. To encourage the rapid adoption of new enterprise hardware and software while keeping the high standard of stability inherent in the Red Hat enterprise products, the product life cycle is divided into three phases of maintenance, described below.

Production Phases

Production 1 Phase

During the Production 1 Phase, qualified Critical and Important Security errata advisories (RHSAs) and Urgent and Selected High Priority Bug Fix errata advisories (RHBAs) may be released as they become available. Other errata advisories may be delivered as appropriate.

New or improved hardware support and select enhanced software functionality may be provided at the discretion of Red Hat. Minor (point) releases will also include available and qualified errata advisories (RHSAs, RHBAs, and RHEAs). Minor releases are cumulative and include the contents of previously released updates. The focus for minor releases during this phase is resolving defects of medium or higher priority.

Updated installation images will be provided for minor releases during the Production 1 Phase.

Production 2 Phase

During the Production 2 Phase, qualified Critical and Important Security errata advisories (RHSAs) and Urgent Priority Bug Fix errata advisories (RHBAs) may be released as they become available. Other bug fix (RHBA) and enhancement (RHEA) errata advisories may be released at Red Hat’s discretion, but should not be expected.

Expanded hardware support that does not require substantial software changes may be provided at the discretion of Red Hat. Minor releases will also include all available and qualified errata. Minor releases are cumulative and thus include the contents of previously released minor releases and errata advisories, including those from Production 1 Phase.

Updated installation images may be provided at Red Hat's discretion for minor releases during the Production 2 Phase.

Production 3 Phase

During the Production 3 Phase, Critical Impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available. Other errata advisories may be delivered at Red Hat's discretion.

New functionality, new hardware support, and/or updated installation images are not planned for availability in the Production 3 Phase. Minor releases and new installation ISOs are unlikely to be delivered during this phase. Support is focused on stability and migration to next major version.

Extended Life Phase and Extended Life Cycle Support Add-On

During the Extended Life Phase, a Red Hat Satellite subscription provides continued access to previously released content on the Red Hat Customer Portal, including documentation and the Red Hat Knowledgebase.

As an optionally available add-on to a Red Hat Satellite subscription, Red Hat offers an Extended Life Cycle Support (ELS) subscription. ELS delivers critical impact security fixes and selected Urgent Priority Bug Fix errata advisories that are available and qualified for a published subset of the packages in a specific major release of Red Hat Satellite that is beyond the end of the Production 3 Phase. For ELS subscribers, Red Hat will generally continue to proactively provide the Critical Impact security fixes if and when available independent of customer requests.

Limited Maintenance Phase

During Limited Maintenance, a Red Hat Satellite subscription provides continued access to previously released content on the Red Hat Customer Portal, including documentation and the Red Hat Knowledgebase. In addition, Critical Impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available. Other errata advisories may be delivered at Red Hat's discretion.

Product support during this time will be limited to maintaining production stability and preparing for migration or upgrade to a newer version of Red Hat Satellite.

Production Phase Notes

  • For a definition of security severity impact classifications, please refer to https://access.redhat.com/security/updates/classification/.
  • Full details of support services are provided as part of the subscription agreement.
  • Red Hat may address catastrophic issues with significant business impact for the customer through a hotfix, as a temporary measure while the bug-fix errata is being created.

Virtualization

Red Hat supports versions of Red Hat Satellite server that are still within their supported product life cycle running as virtualized guests on later versions of Red Hat Enterprise Linux. However, to qualify as supported, Red Hat may require that both the guest and host versions have the latest available errata applied.

The Red Hat Enterprise Linux Virtualization Support Matrix provides details on the supported combinations of operating systems, versions, and hardware architectures.

Dependent Software

Red Hat Satellite server may be dependent on software that enables functionality or serves as part of the underlying platform. This software (e.g., Oracle, Red Hat Enterprise Linux) may include asynchronous product support life cycles. If such software has ended its standard production life cycle (e.g., the end of Production Phase 3 for Red Hat Enterprise Linux), customers may be required to upgrade to a more recent version of Satellite. For example, Red Hat Enterprise Linux Extended Life Phase and/or Extended Lifecycle Support are not considered standard production life cycle phases and will not be a supported platform for either Satellite or Satellite Proxy.

Client Systems

Red Hat Satellite server is a systems-management platform for currently supported products. Client systems that have extended beyond their individual support life cycles will not be supported. For example, Red Hat Linux 9 and Red Hat Enterprise Linux 3 are no longer supported by Red Hat, and therefore Red Hat Satellite (and Satellite Proxy) server's ability to manage those systems is also no longer supported. Customers are advised to migrate away from unsupported client platforms promptly. For specific information about supported client systems, please see the Red Hat Satellite Server Reference Manual and the Red Hat Enterprise Linux Product Life Cycle guidance page.

Historical Product Life Cycle Information

Red Hat Satellite Server 4

General Availability End of Production 1 End of Production 2
August 31, 2005 August 31, 2008 December 31, 2010

Red Hat Satellite Server 3

General Availability End of Production 1 End of Production 2
March 23, 2004 March 23, 2007 March 23, 2009