Get started with your Red Hat products
Downloads
The downloads section of Customer Portal is where customers with an active subscription or product trial download their Red Hat products that are available from the downloads center.
The product downloads center is easily accessible from any page within the Red Hat Customer Portal. Find Downloads above the main navigation on a desktop device. Find Downloads as an option from within the Menu on your mobile device. Product downloads can be organized by category or alphabetically.
Some Red Hat solutions, particularly managed services on a cloud provider, will not be found in the downloads center.
Refer to your product(s) documentation for a comprehensive understanding of where and how to install or download your product.
Product documentation
Red Hat product documentation is a comprehensive collection of technical content that helps you find success with your Red Hat product or service. From installation to upgrade, product documentation provides step-by-step guidance on how to perform tasks and information about product features and their use cases.
Product documentation is hosted on docs.redhat.com but can be accessed from the main navigation on Customer Portal as well as through search results on Customer Portal. Documentation is also featured prominently across various Red Hat customer websites.
Product documentation is a valuable tool on your product journey. Consider bookmarking docs.redhat.com for easy access.
Customer Portal product pages
Product pages on Customer Portal are central locations for the latest security advisories, documentation, and resources related to your product or service.
Product pages are accessible from the homepage of Customer Portal. From homepage, select Products from the main navigation. Then select All Products to see the product directory. The product directory can be organized alphabetically or by category. If a product page exists for your product or service, you will see and select Product Info next to the name.
For easy access, consider bookmarking the product pages relevant to you.
Visit the product page directory
Red Hat Hybrid Cloud Console
Red Hat Hybrid Cloud Console is where you access a comprehensive set of hosted services from a single interface. The Hybrid Cloud Console provides the content, tooling, and visibility developers and IT administrators need to build, deploy, and optimize workloads across the hybrid cloud.
From the Hybrid Cloud Console, you can connect with your various platforms and then centrally manage and automate your hybrid cloud and the deployments within it. Use the Hybrid Cloud Console to manage your Red Hat Enterprise Linux (RHEL) infrastructure, Red Hat OpenShift clusters, Red Hat Ansible Automation Platform infrastructure, and application services.
You can perform the following tasks from the Hybrid Cloud Console:
- View information about your RHEL systems, Red Hat OpenShift clusters, and Ansible Automation Platform nodes.
- Manage, update, and deploy different types of Red Hat OpenShift clusters and install cluster add-ons such as data services.
- Deploy applications on Red Hat OpenShift.
- Manage security policies and build pipelines.
- Access and use Red Hat Insights.
The Hybrid Cloud Console is a valuable tool on your product journey. Browse this documentation for more detailed information and for an overview of Hybrid Cloud Console use cases by product.
My Red Hat
My Red Hat is a dashboard to help you quickly find relevant resources and complete common tasks, all while providing information personalized to you and your team.
Product life cycle
The life cycle associated with a Red Hat product identifies the various levels of maintenance for each release of that product over a period from initial release—or general availability (GA)—to the end of maintenance. Red Hat subscriptions are not tied to a specific version, which gives you the ability to choose from multiple supported versions and upgrade on your schedule.
Product life cycles and update policies are published and easily accessible, so you know exactly when your product is approaching end of maintenance, and you can proactively plan and begin resourcing accordingly.
To access product life cycle information, select Products from the Customer Portal homepage main navigation. Under Top Resources, select Product Life Cycles to see the product life cycle application. Here you can select all products of interest to you and see a list of the major product support and release milestones.
For more detailed information, select Life Cycle and Update Policies in the top corner of the page. Here you will see a directory of life cycles and support policies for specific Red Hat products and offerings.
Visit the product life cycle application
Red Hat Services
From solution implementation to enablement, Red Hat Services helps you translate your technology investments into measurable, meaningful business outcomes. Red Hat Services is comprised of three programs with different specific benefits to your organization. These programs require additional investment.
Training & Certification
Closes technology skills gaps that impede innovation and transformation.
Allows customers to keep up with technology trends by keeping staff trained.
Consulting
Provides hands-on support, mentorship, and technical know-how on open source products, processes, and agile methodologies.
Technical Account Management
A single technical point of contact who helps you plan and deploy Red Hat software more successfully and with a focus on security
