Red Hat AI Inference Server Life Cycle

Overview

This document applies to the current General Availability release of Red Hat AI Inference Server. Red Hat provides a published product life cycle for Red Hat AI Inference Server(RHAIIS) in order for customers and partners to effectively plan, deploy, and support their applications running on the platform. Red Hat publishes this life cycle in order to provide as much transparency as possible and may make exceptions from these policies as conflicts may arise.

Customers are expected to upgrade Red Hat AI Inference Server (RHAIIS) to the most current supported version of the product in a timely fashion. Bug fixes and features are targeted for the latest versions of the product (Full Support Phase), See below for more information on Production Phases.

Due to a known issue with the stream image delivery process, fast releases are currently available on unintended streaming channels, for example, stable and stable-x.y. For accurate release type, channel, and support lifecycle information, refer to the Life-cycle Dates table below.

Lifecycle Dates

Red Hat AI Inference Server release types, and their respective life cycles, generally fall under three main categories::
  • Fast releases: These releases include Full Support for one month, or until the next fast release is available. In some cases, the next release might be later than a month.
  • Stable releases: These releases include Full Support for seven months. Red Hat issues a stable release every three minor releases.
  • Extended Update Support (EUS) releases: These releases include Full Support for seven months followed by Extended Update Support for eleven months. Red Hat issues a EUS release every nine minor releases.

Lifecycle Dates

Lifecycle Phases

The life cycle for Red Hat AI Inference Server is currently limited to a single Full Support phase.

Full Support

Full support is provided according to the published Scope of Coverage and Service Level Agreement. Likewise, Development Support is provided according to the published Scope of Coverage and Service Level Agreement. During the Full Support Phase, qualified Critical and Important Security Advisories (RHSAs) and Urgent and Selected High Priority Bug Fix advisories (RHBAs) will be released as they become available; all other available fix and qualified patches may be released via periodic updates. Customers are expected to upgrade their Red Hat Enterprise AI Inference Server environment to the most current supported version. On request, and at Red Hat’s discretion, qualified Critical Security errata advisories (RHSAs) and Critical Bug Fix errata advisories (RHBAs) may be made available for non-current minor versions.