Technical Support

You can also troubleshoot issues on the Customer Portal.

North America

Mexico available 9 AM to 6 PM Monday-Friday (local time)

Premium customer support available 24/7

USA & Canada

Supports English

Toll-free

888-GO-REDHAT (888-467-3342)

Mexico

Supports English & Spanish languages

Latin America

Available from 9 AM to 6 PM Monday-Friday (local time)

Premium customer support available 24/7

All locations excluding Brazil support English and Spanish languages.

Argentina

Bolivia

Brazil

Supports English & Portugese languages

Toll-free

0800-602-5222

Chile

Colombia

Costa Rica

Ecuador

Guatemala

Mexico

Panama

Paraguay

Peru

Puerto Rico

Uruguay

Venezuela

Other

Europe, Middle East, Africa

Premium customer support available 24/7

International Toll Free

(From Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Luxembourg, The Netherlands, Norway, Poland, Russia, Slovakia, South Africa, Spain, Sweden, Switzerland, UK)

+800-GO-REDHAT (00800 4673 3428)

Europe

(Available for French, German, Italian, Russian, Spanish languages)

Available in English a per customer entitlement

Austria

Local toll-free

0800-802-019

Czech Republic

Local toll-free

+420 239 016 847

France

Local toll-free

0800 914 729

Italy

Local toll-free

800 876 846

Russia

Landline toll-free

880 0555 2788

Mobile toll-free

780 0555 2788

If toll-free is unavailable

+7 499 951 13 24

Spain

Local toll-free

900 991 843

Turkey

Local toll-free

00800 4488 29883

United Kingdom

Local toll-free

0800 018 5548

Other

(Or when other toll-free is not available)

Middle East

Available from 9 AM to 5 PM Saturday-Thursday (local time)

Egypt

Local toll-free

0800 0000563

Israel

Local toll-free

+9721809388007

If local toll-free is unavailable

+97293760672

Qatar

Local toll-free

00800 100167

Saudi Arabia

Local toll-free

800 8445141

United Arab Emirates

Local toll-free

800 04415146

Other

(Or when toll-free is unavailable)

+97144494140

Africa

Available from 9 AM to 5 PM Monday-Friday (local time)

South Africa

Local toll-free

0800 991 536

Other

(Or when toll-free is unavailable)

Asia Pacific

Available from 9 AM to 5 PM Monday-Friday (local time) excluding India

Available for customers in India from 9 AM to 6 PM Monday-Friday (local time)

Premium customer support available 24/7

Australia

China

English

400 890 1110

Mandarin

800 810 2100

Mobile

400 890 2100

Hong Kong, China

English

800 965 522

Cantonese

800 901 222

India

Toll-free

For customers in India

Out of business hours

000-800-919-0892

Toll

For customers outside of India

+61290556976

Indonesia

Japan

English

0120 088 383

Japanese

0120 102 012

Korea

Korean

080 081 0880

Malaysia

New Zealand

Philippines

Singapore

Local toll-free

800 6161 771

Taiwan

English

0080 611 378

Mandarin

00801 861 036

Thailand

Other