Contacting Technical Support
Please note that all products are supported in English. Some are also supported in the additional languages listed below.
United States and Canada
English
24 hours/day, 7 days/week
- Toll-free:
- 888-GO-REDHAT
- (888-467-3342)
- Other:
- +1 919 301 3003
Premium subscribers with Severity 1 or 2 issues who require support outside of local business hours should call their regional center as listed.
Latin America
English, Spanish
9 AM to 6 PM Mon-Fri (local time)
- Argentina:
- 0800-222-7294
- Bolivia:
- 800-100-377
- Chile:
- 800-56-2626
- Colombia:
- 01800-700-1664
- Costa Rica:
- 0800-054-2046
- Ecuador:
- 1800-010-125
- Guatemala:
- 1800-300-0073
- Mexico:
- 01800-123-1661
- Panama:
- 00800-054-0402
- Paraguay:
- 00980-0542-0024
- Peru:
- 0800-52-410
- Puerto Rico:
- 1866-677-2402
- Uruguay:
- 000-4054-353
- Venezuela:
- 0800-100-5602
- Other:
- +54 11 4329-7398
Premium subscribers with Severity 1 or 2 issues who require support outside of local business hours should call their regional center as listed.
Brazil
English, Portuguese
9 AM to 6 PM Mon-Fri (local time)
- Toll-free:
- 0800-602-5222
- Other:
- +55 11 3529 6006
Northern and Western Europe
English
As per customer entitlement
French, German, Italian, Spanish
In winter - 09 AM to 5 PM CET (08 AM to 4 PM UTC)
In summer - 09 AM to 5 PM CEST (07 AM to 3 PM UTC)
International toll-free:
(From Belgium, Denmark, Finland, France, Germany, Luxembourg, The Netherlands, Norway, Italy, Spain, Sweden, Switzerland, UK)
- Toll-free:
- +800-GO-REDHAT
- (00800 4673 3428)
Local toll-free:
- France:
- 0800 914 729
- Italy:
- 800 876 846
- Spain:
- 900 991 843
- Turkey:
- 00800 4488 29883
- UK:
- 0800 018 5548
Other countries:
(Or when toll-free is not available)
- English:
- +44 1252 362 710
- French:
- +44 1252 362 711
- German:
- +44 1252 362 713
- Italian:
- +44 1252 362 725
- Spanish:
- +44 1252 362 728
Premium subscribers with Severity 1 or 2 issues who require support outside of local business hours should call their regional center as listed.
Africa
English, French, German, Italian, Spanish
9 AM to 5 PM Mon-Fri (local time)
International toll-free:
(From South Africa)
- Toll-free:
- +800-GO-REDHAT
- (00800 4673 3428)
Local toll-free:
- South Africa:
- 0800 991 536
Other countries:
(Or when toll-free is not available)
- English:
- +44 1252 362 710
- French:
- +44 1252 362 711
- German:
- +44 1252 362 713
- Italian:
- +44 1252 362 725
- Spanish:
- +44 1252 362 728
Premium subscribers with Severity 1 or 2 issues who require support outside of local business hours should call their regional center as listed.
Eastern Europe and Russia
English
As per customer entitlement
Russian
In winter - 09 AM to 5 PM CET (08 AM to 4 PM UTC)
In summer - 09 AM to 5 PM CEST (07 AM to 3 PM UTC)
International toll-free:
(From Czech Republic, Hungary, Poland, Russia, and Slovakia)
- Toll-free:
- +800-GO-REDHAT
- (00800 4673 3428)
- Russia (landline):
- 880 0555 2788
- Russia (mobile):
- 780 0555 2788
Local toll numbers
- Czech Republic:
- +420 239 016 847
- Russia:
- +7 499 951 13 24
International toll numbers:
(All other countries)
- English:
- +44 1252 362 710
- Russian:
- +7 499 951 13 24
Premium subscribers with Severity 1 or 2 issues who require support outside of local business hours should call their regional center as listed.
Middle East
English
9 AM to 5 PM Sat-Thu (local time)
Hebrew
9 AM to 5 PM Sun-Thu (local time)
Local toll-free:
- Israel:
- +9721809388007
Other countries:
(Or when toll-free is not available)
- Egypt:
- 0800 0000563
- Israel:
- +97293760672
- Qatar:
- 00800 100167
- Saudi Arabia:
- 800 8445141
- U.A.E.:
- 800 04415146
- Other:
- +97144494140
Premium subscribers with Severity 1 or 2 issues who require support outside of local business hours should call their regional center as listed.
India, Sri Lanka, Bangladesh, and Pakistan
English
9 AM to 6 PM Mon-Fri (local time)
For customers in India:
International
- Toll-free:
- 000-800-919-0891
- 000-800-919-0893
For customers outside India:
- Not toll-free:
- +61290556976
Out of business hours:
International
- Toll-free:
- 000-800-919-0892
Premium subscribers with Severity 1 or 2 issues who require support outside of local business hours should call their regional center as listed.
North Asia-Pacific
English, Mandarin, Cantonese, Japanese, Korean
9 AM to 5 PM Mon-Fri (local time)
China
- English:
- 400 890 1110
- Mandarin:
- 800 810 2100
- Mobile:
- 400 890 2100
Hong Kong
- English:
- 800 965 522
- Cantonese:
- 800 901 222
Taiwan
- English:
- 0080 611 378
- Mandarin:
- 00801 861 036
Japan
- English:
- 0120 655 103
- Japanese:
- 0120 266 668
Korea
- Korean:
- 080 081 0880
Premium subscribers with Severity 1 or 2 issues who require support outside of local business hours should call their regional center as listed.
South Asia-Pacific
English
9 AM to 5 PM Mon-Fri (local time)
- Australia:
- 1800 888 297
- Indonesia:
- 00180 306 12023
- Malaysia:
- 1 800 804 523
- New Zealand:
- 0800 441 734
- Philippines:
- 1 800 1612 0173
- Philippines (landline):
- +6322312208
- Singapore:
- 800 6161 771
- Thailand:
- 001800 612 1045
- Other:
- +61 7 3514 8160
Premium subscribers with Severity 1 or 2 issues who require support outside of local business hours should call their regional center as listed.
Click on the map regions for contact information in your area.