What are support policies of Red Hat for CentOS?

Solution Verified - Updated -

Issue

  1. Will Red Hat Global Support Services now field customer questions about CentOS?
  2. How can I get support from Red Hat after installing CentOS or applying packages obtained from the CentOS Project to a Red Hat Enterprise Linux system?
  3. Will there be a formal mechanism for CentOS team members to file bugs with Red Hat? How will this work?
  4. How easy will it be for users to convert from CentOS to Red Hat Enterprise Linux?
  5. Will Red Hat sell subscriptions for CentOS?

Environment

  • Red Hat Enterprise Linux
  • CentOS

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