Satellite 6 failed to sync repositories after request timed out

Solution Verified - Updated -

Issue

  • After upgrading to 6.10, Satellite fails to sync some repositories with large files and displays the following error:

    Request timed out for https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/os/repodata/4ae4b0b9f3e8e0ed6007d17625c04e36a3b01ec9-other.xml.gz. Increasing the total_timeout value on the remote might help. (Katello::Errors::Pulp3Error)
    
  • Failed to sync Capsule. During the Capsule sync, you see some on demand rpm downloads timeout error in the Satellite /var/log/messages like below.

    Backing off download_wrapper(...) for 0.4s (pulpcore.exceptions.base.TimeoutException: Request timed out for https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/dotnet/1/os/Packages/r/rh-dotnet60-dotnet-sdk-6.0-source-built-artifacts-6.0.101-2.el7_9.x86_64.rpm. Increasing the total_timeout value on the remote might help.)
    
  • Syncing a large rpm in Sat6.16 immediate download policy is causing error:

May 11 22:09:08 sat616 pulpcore-worker-2[213593]: pulp [8c165287-17c4-48fa-b92c-d4f926a0de91]: backoff:INFO: Backing off download_wrapper(...) for 0.5s (pulpcore.exceptions.base.TimeoutException: Request timed out for https://cdn.redhat.com/content/dist/rhel8/8.8/x86_64/codeready-builder/os/Packages/m/ModemManager-glib-devel-1.20.2-1.el8.x86_64.rpm. Increasing the total_timeout value on the remote might help.)
May 11 22:09:08 sat616 pulpcore-worker-2[213593]: Backing off download_wrapper(...) for 0.8s (pulpcore.exceptions.base.TimeoutException: Request timed out for https://cdn.redhat.com/content/dist/rhel8/8.8/x86_64/codeready-builder/os/Packages/m/ModemManager-devel-1.20.2-1.el8.i686.rpm. Increasing the total_timeout value on the remote might help.)
May 11 22:09:08 sat616 pulpcore-worker-2[213593]: pulp [8c165287-17c4-48fa-b92c-d4f926a0de91]: backoff:INFO: Backing off download_wrapper(...) for 0.8s (pulpcore.exceptions.base.TimeoutException: Request timed out for https://cdn.redhat.com/content/dist/rhel8/8.8/x86_64/codeready-builder/os/Packages/m/ModemManager-devel-1.20.2-1.el8.i686.rpm. Increasing the total_timeout value on the remote might help.)
May 11 22:09:35 sat616 pulpcore-worker-2[213593]: Backing off download_wrapper(...) for 1.8s (aiohttp.client_exceptions.ClientConnectorError: Cannot connect to host cdn.redhat.com:443 ssl:default [None])

Environment

  • Red Hat Satellite 6.10+

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