Tivoli Endpoint manager installation failed.

Solution Verified - Updated -

Issue

I am running Tivoli Endpoint Manager and utilizing that product to download patches. The question is actually related to our account.

The plugin that is used is successfully logging into RHN but attempting to search for specific packages. I am trying to determine if the URL has changed for looking up packages or if we have some other limitation in our account?

[Sat Dec 14 20:30:13 2013] Logging in to RedHat...
[Sat Dec 14 20:30:14 2013] Successfully logged in to RedHat!
[Sat Dec 14 20:30:40 2013] Searching for libsepol-1.15.2-2.el5.x86_64.rpm on https://rhn.redhat.com/rhn/channels/software/Search.do?view_mode=search_name&relevant=no&archId=500&archId=520&search_string=libsepol-1.15.2-2.el5.x86_64.rpm
[Sat Dec 14 20:30:40 2013] ERROR: Failed to find libsepol-1.15.2-2.el5.x86_64.rpm.
[Sat Dec 14 20:30:40 2013] ERROR: Failed attempt number 4. Trying again in 5 seconds
[Sat Dec 14 20:30:45 2013] Logging in to RedHat...
[Sat Dec 14 20:30:47 2013] Successfully logged in to RedHat!
[Sat Dec 14 20:31:13 2013] Logging in to RedHat...
[Sat Dec 14 20:31:15 2013] Successfully logged in to RedHat!
[Sat Dec 14 20:31:41 2013] Searching for libsepol-1.15.2-2.el5.x86_64.rpm on https://rhn.redhat.com/network/software/packages/name_overview.pxt?archIdList=500.520&IA-32.x86_64&lower=0&upper=10000&package_name=libsepol-1.15.2
[Sat Dec 14 20:32:07 2013] Logging in to RedHat...
[Sat Dec 14 20:32:08 2013] Successfully logged in to RedHat!
[Sat Dec 14 20:32:34 2013] Searching for libsepol-1.15.2-2.el5.x86_64.rpm on https://rhn.redhat.com/network/software/packages/name_overview.pxt?archIdList=500.520&IA-32.x86_64&lower=0&upper=10000&package_name=libsepol
[Sat Dec 14 20:33:00 2013] Logging in to RedHat...
[Sat Dec 14 20:33:01 2013] Successfully logged in to RedHat!
[Sat Dec 14 20:33:28 2013] Searching for libsepol-1.15.2-2.el5.x86_64.rpm on https://rhn.redhat.com/rhn/channels/software/Search.do?view_mode=search_name&relevant=no&archId=500&archId=520&search_string=libsepol-1.15.2-2.el5.x86_64.rpm
[Sat Dec 14 20:33:28 2013] ERROR: Failed to find libsepol-1.15.2-2.el5.x86_64.rpm.
[Sat Dec 14 20:33:28 2013] ERROR: Failed attempt number 5. Trying again in 5 seconds
[Sat Dec 14 20:33:33 2013] Logging in to RedHat...
[Sat Dec 14 20:33:34 2013] Successfully logged in to RedHat!
[Sat Dec 14 20:34:00 2013] Logging in to RedHat...
[Sat Dec 14 20:34:02 2013] Successfully logged in to RedHat!
[Sat Dec 14 20:34:28 2013] Searching for libsepol-1.15.2-2.el5.x86_64.rpm on https://rhn.redhat.com/network/software/packages/name_overview.pxt?archIdList=500.520&IA-32.x86_64&lower=0&upper=10000&package_name=libsepol-1.15.2
[Sat Dec 14 20:34:54 2013] Logging in to RedHat...
[Sat Dec 14 20:34:56 2013] Successfully logged in to RedHat!
[Sat Dec 14 20:35:22 2013] Searching for libsepol-1.15.2-2.el5.x86_64.rpm on https://rhn.redhat.com/network/software/packages/name_overview.pxt?archIdList=500.520&IA-32.x86_64&lower=0&upper=10000&package_name=libsepol
[Sat Dec 14 20:35:48 2013] Logging in to RedHat...
[Sat Dec 14 20:35:48 2013] ERROR: Failed to login to Redhat
[Sat Dec 14 20:35:48 2013] Failed to receive response at /<E:\Program Files\BigFix Enterprise\BES Server\DownloadPlugins\RedHatProtocol\RedHatPlugin.exe>WinHttp/UA.pm line 554.
[Sat Dec 14 20:35:48 2013] Logging in to RedHat (try 2)...
[Sat Dec 14 20:35:50 2013] Successfully logged in to RedHat!
[Sat Dec 14 20:36:16 2013] Searching for libsepol-1.15.2-2.el5.x86_64.rpm on https://rhn.redhat.com/rhn/channels/software/Search.do?view_mode=search_name&relevant=no&archId=500&archId=520&search_string=libsepol-1.15.2-2.el5.x86_64.rpm
[Sat Dec 14 20:36:16 2013] ERROR: Failed to find libsepol-1.15.2-2.el5.x86_64.rpm.
[Sat Dec 14 20:36:16 2013] ERROR: Download for RedHatProtocol://libsepol-1.15.2-2.el5.x86_64.rpm failed: Request failed: Could not find package specified by RedHatProtocol://libsepol-1.15.2-2.el5.x86_64.rpm: Request failed: Giving up after 6 tries

Environment

  • Red Hat Enterprise Linux 6.5

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