Jaeger/Kiali Operator upgrade blocked with operator pending

Updated 2020-04-08T12:41:26+00:00

Issue

When upgrading the Jaeger and/or Kiali Operators, with Service Mesh 1.0.x installed, the operator status remains in the Pending state:

OpenShift Web Console
WebUI Error

OpenShift CLI (oc)
Before upgrade has been invoked-

oc get csv -n openshift-operators


NAME                                         DISPLAY                          VERSION               REPLACES                              PHASE
elasticsearch-operator.4.3.10-202003311428   Elasticsearch Operator           4.3.10-202003311428                                         Succeeded
jaeger-operator.v1.13.1                      Jaeger Operator                  1.13.1                                                      Succeeded

After upgrade has been invoked, and is blocked-

oc get csv -n openshift-operators

NAME                                         DISPLAY                          VERSION               REPLACES                             PHASE

elasticsearch-operator.4.3.10-202003311428   Elasticsearch Operator          4.3.10-202003311428                                         Succeeded

jaeger-operator.v1.17.1                      Red Hat OpenShift Jaeger         1.17.1                jaeger-operator.v1.13.1               Pending

Environment

  • OCP 4.2 and 4.3.
  • Service Mesh <= 1.0.10
  • Kiali 1.0
  • Jaeger 1.13.1

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