Error "No upstream pool ID was found for Katello::Pool with ID: XXX" is displayed on the subscription page of Satellite 6.4

Solution Verified - Updated -

Issue

  • In the Satellite Web UI, the following error message is displayed:
No upstream pool ID was found for Katello::Pool with ID: XXX"
Also one or more subscriptions checkbox is grayed out and cannot be attached to anything. 
2018-10-26T08:35:41 [I|app|edc0e]   Rendered /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.41/app/views/katello/api/v2/subscriptions/index.json.rabl within katello/api/v2/layouts/collection (1611.4ms)
2018-10-26T08:35:41 [I|app|edc0e] Completed 200 OK in 1965ms (Views: 1597.9ms | ActiveRecord: 47.3ms)
2018-10-26T08:35:41 [I|app|] Started GET "/katello/api/v2/organizations/3/upstream_subscriptions?organization_id=3&pool_ids[]=106&pool_ids[]=46&pool_ids[]=96&pool_ids[]=108" for 1.2.3.4 at 2018-10-26 08:35:41 +0200
2018-10-26T08:35:41 [I|app|021e9] Processing by Katello::Api::V2::UpstreamSubscriptionsController#index as JSON
2018-10-26T08:35:41 [I|app|021e9]   Parameters: {"organization_id"=>"3", "pool_ids"=>["106", "46", "96", "108"], "api_version"=>"v2"}
2018-10-26T08:35:41 [I|app|021e9] Current user: doerflt (administrator)
2018-10-26T08:35:41 [E|app|021e9] RuntimeError: No upstream pool ID was found for Katello::Pool with ID: 106
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.41/app/services/katello/candlepin/pool_service.rb:16:in `block in local_to_upstream_ids'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activerecord-5.1.6/lib/active_record/relation/delegation.rb:39:in `each'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activerecord-5.1.6/lib/active_record/relation/delegation.rb:39:in `each'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.41/app/services/katello/candlepin/pool_service.rb:14:in `local_to_upstream_ids'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.41/app/services/katello/candlepin/pool_service.rb:7:in `upstream_pool_id_map'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.41/app/models/katello/upstream_pool.rb:8:in `fetch_pools'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.41/app/controllers/katello/api/v2/upstream_subscriptions_controller.rb:26:in `index'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/basic_implicit_render.rb:4:in `send_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/abstract_controller/base.rb:186:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/rendering.rb:30:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/abstract_controller/callbacks.rb:20:in `block in process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:108:in `block in run_callbacks'
/usr/share/foreman/app/controllers/api/v2/base_controller.rb:162:in `disable_json_root'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/usr/share/foreman/app/controllers/concerns/application_shared.rb:15:in `set_timezone'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/usr/share/foreman/app/models/concerns/foreman/thread_session.rb:32:in `clear_thread'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/usr/share/foreman/app/controllers/concerns/foreman/controller/topbar_sweeper.rb:12:in `set_topbar_sweeper_controller'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/opt/theforeman/tfm/root/usr/share/gems/gems/audited-4.7.0/lib/audited/sweeper.rb:14:in `around'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/opt/theforeman/tfm/root/usr/share/gems/gems/audited-4.7.0/lib/audited/sweeper.rb:14:in `around'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:135:in `run_callbacks'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/abstract_controller/callbacks.rb:19:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/rescue.rb:20:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/instrumentation.rb:32:in `block in process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/notifications.rb:166:in `block in instrument'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/notifications/instrumenter.rb:21:in `instrument'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/notifications.rb:166:in `instrument'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/params_wrapper.rb:252:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activerecord-5.1.6/lib/active_record/railties/controller_runtime.rb:22:in `process_action'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.41/app/controllers/katello/concerns/api/api_controller.rb:39:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/abstract_controller/base.rb:124:in `process'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionview-5.1.6/lib/action_view/rendering.rb:30:in `process'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal.rb:189:in `dispatch'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal.rb:253:in `dispatch'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/route_set.rb:49:in `dispatch'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/route_set.rb:31:in `serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/mapper.rb:16:in `block in <class:Constraints>'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/mapper.rb:46:in `serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:50:in `block in serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:33:in `each'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:33:in `serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/route_set.rb:844:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/engine.rb:522:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/railtie.rb:185:in `public_send'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/railtie.rb:185:in `method_missing'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/mapper.rb:17:in `block in <class:Constraints>'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/mapper.rb:46:in `serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:50:in `block in serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:33:in `each'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:33:in `serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/route_set.rb:844:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.7/lib/apipie/static_dispatcher.rb:65:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.7/lib/apipie/extractor/recorder.rb:136:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/usr/share/foreman/lib/middleware/telemetry.rb:9:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.7/lib/apipie/middleware/checksum_in_headers.rb:27:in `call'
/usr/share/foreman/lib/middleware/catch_json_parse_errors.rb:8:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/etag.rb:25:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/conditional_get.rb:25:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/head.rb:12:in `call'
/usr/share/foreman/lib/middleware/logging_context.rb:23:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/session/abstract/id.rb:232:in `context'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/session/abstract/id.rb:226:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/cookies.rb:613:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/callbacks.rb:26:in `block in call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:97:in `run_callbacks'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/callbacks.rb:24:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/debug_exceptions.rb:59:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/show_exceptions.rb:31:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/rack/logger.rb:36:in `call_app'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/rack/logger.rb:26:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/sprockets-rails-3.2.1/lib/sprockets/rails/quiet_assets.rb:13:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/remote_ip.rb:79:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/request_id.rb:25:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.41/lib/katello/prevent_json_parsing.rb:12:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/method_override.rb:22:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/runtime.rb:22:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/cache/strategy/local_cache_middleware.rb:27:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/executor.rb:12:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/sendfile.rb:111:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/secure_headers-5.0.5/lib/secure_headers/middleware.rb:13:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/engine.rb:522:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/railtie.rb:185:in `public_send'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/railtie.rb:185:in `method_missing'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/urlmap.rb:68:in `block in call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/urlmap.rb:53:in `each'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/urlmap.rb:53:in `call'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:140:in `accept_and_process_next_request'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:108:in `main_loop'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler.rb:441:in `block (3 levels) in start_threads'
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'
2018-10-26T08:35:41 [I|app|021e9] Completed 500 Internal Server Error in 10ms (Views: 0.2ms | ActiveRecord: 1.6ms)

Environment

  • Red Hat Satellite 6.4

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