Candlepin fails after upgrading Red Hat Satellite 6 base Operating System to RHEL 7.6.

Solution Verified - Updated -

Issue

After upgrading Satellite 6.2.z server to RHEL 7.6 a hammer ping shows candlepin as FAILS.

  • Run a hammer ping, it will take a while to execute.
# hammer ping
candlepin:      
    Status:          FAIL
    Server Response: Duration: 
candlepin_auth: 
    Status:          FAIL
    Server Response: Duration: 
pulp:           
    Status:          ok
    Server Response: Duration: 300ms
pulp_auth:      
    Status:          ok
    Server Response: Duration: 95ms
foreman_tasks:  
    Status:          ok
    Server Response: Duration: 110ms
  • This issue also prevents any subscriptions from being able to be viewed in the Satellite webui in Content > Red Hat Subscriptions page.

Environment

  • Red Hat Enterprise Linux 7.6
  • Red Hat Satellite 6.2.x

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