Kernel panic with RIP crash_save_cpu+0x92/0x1d0

Solution Verified - Updated -

Issue

  • System crashed with following logs.

    [91836.416012] BUG: unable to handle kernel NULL pointer dereference at           (null)
[91836.416015] IP: [<ffffffff81104c82>] crash_save_cpu+0x92/0x1d0
[91836.416016] PGD 2f9c7f3a067 PUD 2f9c5ed4067 PMD 0 
[91836.416017] Oops: 0000 [#2] SMP
    • System crashed with below Backtrace messages.
    [exception RIP: intel_idle+213]
RIP: ffffffff816ab6a5  RSP: ffff8b00fb16fe20  RFLAGS: 00000046
RAX: 0000000000000000  RBX: 0000000000000002  RCX: 0000000000000001
RDX: 0000000000000000  RSI: ffff8b00fb16ffd8  RDI: 000000000000000e

Environment

  • Red Hat Enterprise Linux 7.4
  • 3.10.0-693.el7.x86_64

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.