Unable to ssh but the server responds to ping, when Trend Micro Deep security agent is used.

Solution Verified - Updated -

Issue

  • Servers hangs while logging in via console but responds to ping.
  • The following errors were reported in dmesg :
[1873474.129261] gsch_get_event() copy_to_user(id=11420231, inode=1575319), fd=14) failed
[1873474.129271] gsch_get_event() copy_to_user(id=11420232, inode=4703232), fd=14) failed

Environment

  • Red Hat Enterprise Linux 7
  • Trend Micro Deep Security Agent

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