How to collect system information to provide to Red Hat Support for analysis when a system hangs

Solution Verified - Updated -

Issue

  • How can I collect system information to provide to Red Hat Support for analysis when the system hangs or becomes unresponsive?
  • What can be done if RHEL system goes to hang state?
  • How to start with root cause analysis (RCA) for system hung issues?

Environment

  • Red Hat Enterprise Linux 4
  • Red Hat Enterprise Linux 5
  • Red Hat Enterprise Linux 6
  • Red Hat Enterprise Linux 7

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