Subscription status "Unknown" on system registered offline

Solution Verified - Updated -

Issue

  • After registering the system offline, getting the subscription status "Unknown" :-
# subscription-manager import --certificate 8a85f9814dd3d358014ddd0e34036613.pem
Successfully imported certificate 8a85f9814dd3d358014ddd0e34036613.pem

# subscription-manager status
+-------------------------------------------+
    System Status Details
+-------------------------------------------+
Overall Status: Unknown
  • subscription-manager list commands shows status as "Unknown" after registering systems offline
  • subscription-manager status displays an error message "Unknown" even importing the correct certificates

Environment

  • Red Hat Enterprise Linux (RHEL) 7
  • Red Hat Enterprise Linux (RHEL) 6

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