How do I open a support ticket with Red Hat via the Customer Portal?

Solution Verified - Updated -

Issue

  • I made a phone call to Red Hat Support.
  • One of the techs in Red Hat Support who got my call suggested me to open a support ticket via the Customer Portal.
  • How customers can open a test case or ticket or an actual ticket/case.
  • What are the steps for opening a case ?
  • How do I open a support ticket / case with Red Hat via the Customer Portal?

Environment

  • Customer Portal

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