Error message while `yum update' "This system is registered to Red Hat Subscription Management, but is not receiving updates. You can use subscription-manager to assign subscriptions"

Solution Unverified - Updated -

Environment

  • Red Hat Subscription Manager
  • Red Hat Enterprise Linux 5
  • Red Hat Enterprise Linux 6
  • Red Hat Enterprise Linux 7

Issue

  • Error message while yum update:
This system is registered to Red Hat Subscription Management, but is not receiving updates. You can use subscription-manager to assign subscriptions
  • From rhsm.log 
[DEBUG] subscription-manager @identity.py:130 - Loading consumer info from identity certificates.
[DEBUG] subscription-manager @connection.py:418 - Loaded CA certificates from /etc/rhsm/ca/: candlepin-stage.pem, redhat-uep.pem
[DEBUG] subscription-manager @connection.py:450 - Making request: GET /subscription/status
[DEBUG] subscription-manager @connection.py:473 - Response: status=200
[WARNING] subscription-manager @connection.py:477 - Clock skew detected, please check your system time
[INFO] subscription-manager @managercli.py:299 - Server Versions: {'candlepin': '0.9.26-1', 'server-type': 'Red Hat Subscription Management'}
subscription-manager @connection.py:418 - Loaded CA certificates from /etc/rhsm/ca/: candlepin-stage.pem, redhat-uep.pem
subscription-manager @connection.py:450 - Making request: GET /subscription/
subscription-manager @connection.py:473 - Response: status=200
  • Issue shown:
[root@host]# yum update
Loaded plugins: product-id, subscription-manager
This system is registered to Red Hat Subscription Management, but is not 
receiving updates. You can use subscription-manager to assign subscriptions.
There are no enabled repos.
  Run "yum repolist all" to see the repos you have.
  You can enable repos with yum-config-manager --enable <repo>
  • On portal system status showing Subscribed.

Resolution

# subscription-manager attach --auto

Root Cause

  • Wrong date and time or subscription has not attached on system.

This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.

27 Comments

Log in to comment
DH Newbie 19 points
27 March 2015 7:31 PM

I have verified that my RHEL 6.6 x86_64 system suffering from this issue is indeed properly syncing time to the NTP server, matching our other servers, etc... The issue persists.

er Newbie 5 points
17 May 2015 9:18 PM

same issue here on RHEL 7.1

OM Newbie 9 points
20 July 2015 2:04 PM

same issue on RHEL 7.1

jc Newbie 14 points
29 October 2015 1:52 PM

The resolution in this case doesn't apply to subscription for Virtual Datacenters.

FJ Newbie 7 points
6 January 2016 8:14 PM

Redhat is the worst.

RK Newbie 9 points
23 November 2017 2:23 PM

yes you are correct comparing to debian os red hat is worst

RW Newbie 5 points
9 March 2016 7:10 PM

Even I am facing the same issue.. today only I have subscribed for 30 days Evolution but it is not syncing an giving me warning that " Not subscribed "

am Newbie 7 points
10 May 2016 1:59 PM

Same issue here on RHEL 7.2

[root@localhost ]# subscription-manager attach --auto

Installed Product Current Status: Product Name: Red Hat Enterprise Linux Server Status: Not Subscribed

Unable to find available subscriptions for all your installed products.

[DEBUG] subscription-manager:43467 @connection.py:475 - Loaded CA certificates from /etc/rhsm/ca/: redhat-uep.pem [DEBUG] subscription-manager:43467 @connection.py:523 - Making request: GET /subscription/consumers/969c0fed-b214-4cfa-a4ad-fcb5c5acc463 [DEBUG] subscription-manager:43467 @connection.py:555 - Response: status=200, requestUuid=954d562c-80c5-4c1a-9ca1-47cfdcc6338a [DEBUG] subscription-manager:43467 @cache.py:110 - Wrote cache: /var/lib/rhsm/cache/product_status.json [DEBUG] subscription-manager:43467 @cache.py:273 - Started thread to write cache: /var/lib/rhsm/cache/product_status.json [INFO] subscription-manager:43467 @managercli.py:201 - Attempted to auto-attach/heal the system. [INFO] rhsmd:43505 @rhsmd:229 - rhsmd started [DEBUG] rhsmd:43505 @rhsmd:184 - D-Bus interface com.redhat.SubscriptionManager.EntitlementStatus.update_status called with status = 1 [DEBUG] rhsmd:43505 @identity.py:131 - Loading consumer info from identity certificates. [DEBUG] rhsmd:43505 @rhsmd:152 - D-Bus signal com.redhat.SubscriptionManager.EntitlementStatus.entitlement_status_changed emitted

AK Red Hat Active Contributor 171 points
12 August 2016 5:55 AM

Worked on RHEL-7.

AK Red Hat Active Contributor 171 points
12 August 2016 6:14 AM

Worked for me on RHEL7

ff Newbie 5 points
26 August 2016 3:40 PM

Same for REHL7.2. I'm register but i get : Installed Product Current Status: Product Name: Red Hat Enterprise Linux Server Status: Not Subscribed

Unable to find available subscriptions for all your installed products.

Any solutions? Already try subscription-manager attach --auto

jc Newbie 14 points
26 August 2016 4:14 PM

In my case, using Red Hat Virtual Datacenter subscription, the issue was with the virt-who service, which was fixed with a service reload. I verified the visibility of the subscription from the server, subscription-manager list --available, and the web portal before doing the suggested solution, subscription-manager attach --auto. It worked like a charm.

EB Newbie 7 points
19 May 2017 10:42 AM

Would be great if the error message would already suggest the right solution.

XIAORAN ZHAN's picture Newbie 5 points
1 September 2017 1:17 AM

So I manage to subscribe the 30 Day Self-Supported Red Hat OpenShift Container Platform, 2-Core Evaluation on my first 4 RHEL 7.3, but latter on my new following VMs, After I register, it shows subscription-manager status +-------------------------------------------+ System Status Details +-------------------------------------------+ Overall Status: Invalid

Red Hat OpenShift Container Platform: - Not supported by a valid subscription.

Red Hat Enterprise Linux Server: - Not supported by a valid subscription.

I tried download the certificate manually on https://access.redhat.com/labs/rhpc/ still got no luck

DB Newbie 7 points
5 September 2017 9:10 AM

subscription-manager attach --auto Fixed this for me, thanks!

jd Newbie 13 points
18 September 2017 8:43 AM

subscription-manager attach --auto did the trick

HH Newbie 5 points
17 January 2018 5:03 AM

I have subscribed successfully but while I am trying do yum repolist all then getting below error pls check it and let me know ASAP.

yum repolist all Loaded plugins: langpacks, product-id, search-disabled-repos, subscription-manager repolist: 0

RM Newbie 16 points
14 March 2018 1:58 PM

Finding this subscription and licensing system to be convoluted... Documentation spotty

BK Community Member 67 points
8 May 2018 7:10 PM

Still broken, after all of the suggestions here. System has proper subscription start/end dates, and is labeled as subscribed, yet still happening!

[root@cherry pluginconf.d]# subscription-manager list

+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Developer Toolset (for RHEL Server)
Product ID:     176
Version:        2.1
Arch:           x86_64
Status:         Subscribed
Status Details:
Starts:         01/01/2018
Ends:           01/01/2019

Product Name:   Red Hat Enterprise Linux Server
Product ID:     69
Version:        6.8
Arch:           x86_64
Status:         Subscribed
Status Details:
Starts:         01/01/2018
Ends:           01/01/2019

[root@cherry pluginconf.d]# yum clean all
Loaded plugins: product-id, refresh-packagekit, search-disabled-repos, security,
              : subscription-manager
This system is registered to Red Hat Subscription Management, but is not receivi                                                                                                              ng updates. You can use subscription-manager to assign subscriptions.
WH Newbie 7 points
27 May 2018 7:50 PM

This fixed my problem. Thank you.

JA Newbie 14 points
31 July 2018 6:22 PM

same error after this. Really hate subscription manager

SJ Community Member 32 points
3 December 2018 8:57 PM

Sorry, this solution is NOT working. the link to another article just makes it worse.

BK Community Member 67 points
3 December 2018 9:24 PM

My final fix was: 1) reinitialize NTPd, and confirm time sync. "ntpq -p" gives you the status. Still need to manually verify times are good. 2) Un-register from RHSM. 3) REBOOT. Why? IDK, but that's what I needed to do. 4) Re-Register with Subscription manager - which then worked.

NP Newbie 7 points
21 April 2019 11:48 AM

did'n resolve the issue

AS Newbie 7 points
10 May 2019 1:49 AM

My issue resolved after running the command in resolution section.

Steps: 1. Install RHEL 7.4 in VirtualBox 2. Accept EULA 3. subscription-manager register - provide login name/password of developer's subscription 4. yum update - error (This system is registered to Red Hat Subscription Management, but is not receiving updates. You can use subscription-manager to assign subscriptions.) 5. run subscription-manager attach --auto 6. yum repolist all - success :) 7. yum update - success :)

DR Community Member 23 points
21 August 2019 12:10 AM

Satellite is rubbish

PK Newbie 7 points
22 August 2019 7:27 PM

This helped to me:

  1. Login to https://access.redhat.com/management/ You must see 1 Active Subscription. If not go to 2

  2. Reactivate via https://developers.redhat.com/login/

  3. Check your username via user id https://access.redhat.com/user/xyz . Please note that email cannot be used in command "subscription-manager register --username your username fro point "

  4. Follow https://developers.redhat.com/articles/renew-your-red-hat-developer-program-subscription/

e.g. "subscription-manager register --username your username from point 3"

This worked for me.