Red Hat Plug-ins for Backstage Life Cycle and Support Policy
Overview
Red Hat provides a published product life cycle for Red Hat Plug-ins for Backstage (“Plug-ins for Backstage” or RHPIB), in order for customers and partners to effectively plan their development infrastructure. The life cycle for a major or minor release of Red Hat Plug-ins for Backstage is divided into two primary phases: the Full Support Phase and the Maintenance Support Phase. Red Hat aims to forecast releases at a 3 month cadence, providing customers ample opportunity to plan. Each release will be supported for a total of about six months by combining the Full and Maintenance Support cycles. During these phases (see details below) of the life cycle, software covered by an active subscription receives support according to Red Hat's Production Support Terms of Service and Scope of Coverage.
Full Support Phase
This phase begins with the GA of a minor version and ends with the superseding minor release; a time period of about three months. During the Full Support Phase, qualified Critical and Important Security Advisories (RHSAs) and Urgent and Selected High Priority Bug Fix Advisories (RHBAs) will be released as they become available; all other available fix and qualified patches may be released via periodic updates. In order to receive security and bug fixes, customers are expected to upgrade their Plug-ins for Backstage bundles to the most current supported minor (1.x) version.
Maintenance Support Phase
During the maintenance phase, a time period of about three months, qualified security patches of Critical or Important impact, as well as select mission-critical bug-fix patches may be delivered, if and when available.
