Red Hat Insights - Bad status from server: 401
Since two days I'm experiencing an issue with
insights-clientDoes anybody have an idea what's going on and how (if it's possible to be done from users side at all) to solve this problem ? Here are more details :
$ sudo insights-client Bad status from server: 401 Bad status from server: 401 Bad status from server: 401 This machine has not yet been registered. Use --register to register this machine. $ sudo insights-client --status Bad status from server: 401 Bad status from server: 401 Bad status from server: 401 System is NOT registered locally via .registered file. Insights API could not be reached to confirm registration status. $ sudo insights-client --test-connection Bad status from server: 401 Connection test config: Proxy config: None Certificate Verification: /etc/insights-client/cert-api.access.redhat.com.pem === Begin Certificate Chain Test === depth=1 verify error:num=0 verify return:1 depth=0 verify error:num=0 verify return:1 --- Certificate chain 0 s :/C=US/ST=NORTH CAROLINA/L=Raleigh/O=Red Hat/OU=Red Hat Network/CN=cert-api.access.redhat.com i :/C=US/ST=North Carolina/L=Raleigh/O=Red Hat, Inc./OU=Red Hat Network/CN=Entitlement Master CA/emailAddress=ca-support@redhat.com 1 s :/C=US/ST=North Carolina/L=Raleigh/O=Red Hat, Inc./OU=Red Hat Network/CN=Entitlement Master CA/emailAddress=ca-support@redhat.com i :/C=US/ST=North Carolina/L=Raleigh/O=Red Hat, Inc./OU=Red Hat Network/CN=Entitlement Master CA/emailAddress=ca-support@redhat.com --- Server certificate -----BEGIN CERTIFICATE----- MIIFfTCCA2WgAwIBAgIJAJGKz8qFAAADMA0GCSqGSIb3DQEBBQUAMIGwMQswCQYD VQQGEwJVUzEXMBUGA1UECAwOTm9ydGggQ2Fyb2xpbmExEDAOBgNVBAcMB1JhbGVp Z2gxFjAUBgNVBAoMDVJlZCBIYXQsIEluYy4xGDAWBgNVBAsMD1JlZCBIYXQgTmV0 d29yazEeMBwGA1UEAwwVRW50aXRsZW1lbnQgTWFzdGVyIENBMSQwIgYJKoZIhvcN AQkBFhVjYS1zdXBwb3J0QHJlZGhhdC5jb20wHhcNMTUwNTA1MTMwMzQ4WhcNMjUw NTAyMTMwMzQ4WjCBiTELMAkGA1UEBhMCVVMxFzAVBgNVBAgTDk5PUlRIIENBUk9M SU5BMRAwDgYDVQQHEwdSYWxlaWdoMRAwDgYDVQQKEwdSZWQgSGF0MRgwFgYDVQQL Ew9SZWQgSGF0IE5ldHdvcmsxIzAhBgNVBAMTGmNlcnQtYXBpLmFjY2Vzcy5yZWRo YXQuY29tMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA9hTNMtZMa7Kg Jlux6pnuUinP0Rv0aiiPFr7qNHFore4loGrPlpzUvQbUByy3xm7lhf4R4qbINCls veWg6HDidvQr174RXb5YLMXuBrYAiPWQTrRRLNuvXFHKzREghRWTv48IXTIDEo0G fZJUO+myY2RfwqugZKic5dR6ZakHSSpQO70O6H5R0eHlKa13k4eEpG2fVY/xqFto WkfZyEmSacZpqxp7gIjZqreLc4MFwpiVjGFrK3Jk+Px1Z6J94LTLx2SxrYzWIeUs 5j+lceQOvpV4/pkClnRCW1pkCKTccjFKQkpNPGwdIusRXUGl9IYc20Fa/7g9iUQc 5fXu9EAzfwIDAQABo4G+MIG7MAkGA1UdEwQCMAAwEQYJYIZIAYb4QgEBBAQDAgZA MAsGA1UdDwQEAwIF4DATBgNVHSUEDDAKBggrBgEFBQcDATA5BglghkgBhvhCAQ0E LBYqTWFuYWdlZCBieSBSZWQgSGF0IChjYS1zdXBwb3J0QHJlZGhhdC5jb20pMB0G A1UdDgQWBBRfgCjd8aXf0U4VX8DKTVIn+paGBzAfBgNVHSMEGDAWgBSIS6ZFxEbs j9bPpvYazyY8kMx/FzANBgkqhkiG9w0BAQUFAAOCAgEAlC+r6UEEp5BUkI0Rj2T+ 1PH7oUCaGQeQoyVbGddz/WUcBk/lMMtyCEoxU+3tTwNWmCWWjYXtjoL9MlSAC/q+ NZfBi1iq0uuSus9JI/Uu8aRhoxTK56qGRed/JNixOHEmFn891cahIPpF0exWwtYD ThwXo7Z6PI7t8EMKdSrGTOowp58yho8xYFL/Z7JmjL55Pf85GIrdiniNZd4i178J 07R9zsiLvdXq9mT33iJwkm+uhO+FA9d8OE3ji21pBbGUAQSWOdkemvUCsy8zANW9 fT+dBrMr5Buk7eaBBJ2PxECNiWLCRQJWmyff1O5zMT0daS2lBdEGUNhBZ0hnX13Q kabUp0bxRrNRq+WkomP7onZhfZS6SjKm0UmwoV6o3V1ED6y7muQNRmgDpA5PcbvO gl7OexNL4zcpyfMdAmTYf5yTRSvB42Yg5hVfuzPEnOIqupwES3mWkEHRlqbMUkHw qIQAxIwQqZd5PdPpElQ/6j/ZT9DwW/I6zgndX2rsS0oGYcwFTkSj0/rKKkC13hk7 LchXMZu5ckdustM79U6OZIBairrJaL2OpR08un2nwIjgEGqhVFYc44UK1VpkE8mr qvqJS6OHVlTlKcEDnhVkPS3i5qjuS/PtSq0CwH8bzYKFJayLDY/z36Zv6PdttzmU Yb1NSDcJejHJ80pMINutyYQ= -----END CERTIFICATE----- subject=/C=US/ST=NORTH CAROLINA/L=Raleigh/O=Red Hat/OU=Red Hat Network/CN=cert-api.access.redhat.com issuer=/C=US/ST=North Carolina/L=Raleigh/O=Red Hat, Inc./OU=Red Hat Network/CN=Entitlement Master CA/emailAddress=ca-support@redhat.com --- === End Certificate Chain Test: SUCCESS === === Begin Upload URL Connection Test === Testing: https://cert-api.access.redhat.com/r/insights/uploads/ HTTP Status Code: 401 HTTP Status Text: Unauthorized Connection failed === End Upload URL Connection Test: FAILURE === === Begin API URL Connection Test === Testing: https://cert-api.access.redhat.com/r/insights/ HTTP Status Code: 200 HTTP Status Text: OK Successfully connected to: https://cert-api.access.redhat.com/r/insights/ === End API URL Connection Test: SUCCESS === Connectivity tests completed with some errors Failed connection test. See /var/log/insights-client/insights-client.log for details. $ sudo insights-client --version Client: 3.0.2-2 Core: 3.0.3-1
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