patch installation issues

I have a RHEL 6.7 server that is stand-alone, and is not connected to the internet. I downloaded many patches today, burned them to a cd, and installed them manually. I used the rpm -ivh command. It seemed to start with warning user doesn't exist - using root, ###### - 100%, then it goes back to command prompt. I check the version using rpm -q and it's still at the previous version. I have looked on the customer portal, but I can't find anything. Still searching Google. Thanks.