Customer Portal notifications

Latest response

Hi,

I'm subscribed to receive notifications on new/updated knowledge base articles/solutions.

I haven't received any notifications (emails) since Feb 26.
Prior to this date notifications were regularly sent.

Were there any changes made to the notification system?

Thanks.

EB
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Responses

PS Guru 6494 points
27 February 2014 10:05 PM

I am having the same issue as Ermin.. I though the customer portal had just gone quiet!

Henry Hutton's picture Red Hat Guru 4309 points
3 March 2014 2:32 PM

Yes, there was a temporary outage that held up notifications a day or two, and we greately apologize for the inconvenience. They should have resumed later in the week, so please let us know if they're not properly working for you now.

EB Newbie 10 points
4 March 2014 12:32 AM

No problem it's definitely coming through now. Thanks!

David Powles's picture Red Hat 25369 points
4 March 2014 2:59 AM

Thanks for letting us know, Ermin.

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