CUPS Printer not printing

we have installed cups server on linux machine. It is connected to on premise print server. Print happening from local cups server.

But when we connect this to oracle bi piblisher, the print error out with these logs:

IPP version: 10
operation id: 46
charset: utf-8
request id: 16
-- operation attrs --
[1]attributes-charset:utf-8
[1]attributes-natural-language:en
[1]status-message:The printer or class does not exist.
-- printer attrs --
-- job attrs --

SVC_TCHPOINT_PRINT "POST /printers/bal_purch_5n1/.printer HTTP/1.1" 200 20678 Print-Job client-error-not-found