Active subscription but unable to register server

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I have an active subscription (self support) but when the newly installed server tries to register (firstboot and subsequently) I fill in all the information but get a "No Active Subscriptions Found" message.  Subscription info:

Red Hat Enterprise Linux Server, Self-support (1-2 sockets) (Up to 1 guest)

10047079

1

2012-11-27

2013-11-26

How do I get this to work?

Regards,

John

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