Unable to apply upgrades using gnome-software. Error "Sorry, something went wrong"

In our environment we have users running RHEL 8.5 on Lenovo hardware.

We often received a request from a user indicating they cannot apply updates using the Gnome Software due to the error "Sorry, something went wrong: The name :1.1130 was not provided by any .service files".

To resolve these issues we have users perform the following steps using sudo:
- run command: dnf clean all
- run command: rm -rf /var/cache/dnf
- run command: killall gnome-software ; pkcon refresh force

The error is not strictly related to Red Hat. I was able to locate the same issue being reported on various distros (Arch, Ubuntu, Zorin OS, Fedora).

There was an older bugzilla report, but I did not find anything more recent:
https://bugzilla.redhat.com/show_bug.cgi?id=1026884

Has anyone else seen this issue or can guide me to a more recent bugzilla report or a Gnome defect?