Webex on RHEL or Fedora

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For good or bad, the company I work for uses Webex for collaboration.  I've made several attempts to try getting this to run under Firefox or Chrome in RHEL 5 and 6 and Fedora 14.  Has anyone else been successful in getting Webex meetings to work on a Linux platform and care to share what they've done?

 

Thank you, 

ep
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andriusb's picture Red Hat Guru 3695 points
25 May 2011 5:38 PM

Did you try installing the java plugin?

 

yum install java-1.6.0-sun-plugin

 

 

Andrius

Red Hat, Inc.

TJ Guru 1858 points
25 May 2011 8:06 PM

It's been a couple years since I've been in the position of providing support for a vendor. However, when we did, we used WebEx. WebEx uses a Java or an Active-X control (depending on platform being run on). The Java component worked fairly well for Windows, OS-X, Linux and Solaris systems we had to provide support to. Unless something's changed with WebEx, since then, or there's an incompatibility in the Java version installed on the support-target, it should "just work". What version of the Java plugin do you have installed on your RHEL system?

pv Community Member 45 points
24 January 2013 1:02 PM

Hello.

 

I'm having same problem with RHEL6 64bit. I contacted Webex they said they do not currently support RHEL6 64bit while thye support RHEL5.3.

 

I followed the instructions on https://access.redhat.com/knowledge/solutions/58606 but still did not manage to get running as I my partners see just a grey screen, the chat is only monodirectional (from me to the partners and not viceversa: I do not see what they type) and also the integrated audio periferal is not working (audio device in unaccesible).

I currently have Firefox 17.0.1 and use the jave version reccomended into 58606 documents.

Did anybody managed to get it working ?

 

Thanks

 

Pietro

Christopher Robinson's picture Red Hat Guru 3152 points
24 January 2013 2:18 PM

Interesting issue that I'm sure quite a few people run into.  I've had the opportunity to use WebEX with some frequency on my RHEL6 desktop, so there are a few tricks needed to get it rolling:

1.) Make sure you've got the Supplementary packages repo setup

2.) Run

    yum -y install java-1.6.0-sun.i686 compat-libstdc++-33.i686 gtk2-engines.i686 libcanberra-gtk2.i686

then you will need to log into RHN to find the latest RHEL5 java-1.6.0-sun-plugin.i586.

    rpm -ivh java-1.6.0-sun-plugin-1.6.0-*.el5.i586.rpm --force --nodeps

3.) Modify client.cfg and replace $JAVAVERSION with the actual version you have installed. You can check this by typing

    rpm -q java-1.6.0-sun 5)

4.) Save client.cfg to /home/$USER/.webex/client.cfg

5.) Create a launcher item to run Firefox in 32 bit mode on your panel or in your Applications -> Internet menu that runs this command:

     setarch i686 firefox -no-remote -profile ~/.mozilla/firefox/Firefox.32bitmode

6.) Make a folder ~/.mozilla/firefox/Firefox.32bitmode

7.) Test Java in both by viewing this URL: 

     http://javatester.org/version.html

8.) Run your 32-bit Firefox, go to your meeting, sit back and enjoy the show

If the above does not work the following has also worked for some others:

    rpm -e java-1.6.0-sun-plugin.i686
    rpm -e java-1.6.0-sun-plugin.x86_64
    yum install -y java-1.6.0-sun-plugin.x86_64
    rpm -ivh java-1.6.0*.i586.rpm --nodeps --force

I hope this helps!

pv Community Member 45 points
25 January 2013 6:24 PM

Hi Christopher,

 

thanks for your reply but unfortunately it did not work.

First of all:

[root@duedipicche firefox32]# yum install -y  java-1.6.0-sun-plugin.x86_64
Loaded plugins: product-id, refresh-packagekit, rhnplugin, security, subscription-manager
Updating certificate-based repositories.
Unable to read consumer identity
Setting up Install Process
No package java-1.6.0-sun-plugin.x86_64 available.
Error: Nothing to do
 

Following the result of yum ropolist command:

[root@duedipicche firefox32]# yum repolist all
Loaded plugins: product-id, refresh-packagekit, rhnplugin, security, subscription-manager
Updating certificate-based repositories.
Unable to read consumer identity
repo id                   repo name                                                  status
adobe-linux-i386          Adobe Systems Incorporated                                 enabled:    17
adobe-linux-x86_64        Adobe Systems Incorporated                                 enabled:     2
atrpms                    Red Hat Enterprise Linux 6Workstation - x86_64 - ATrpms    enabled: 3,536
atrpms-bleeding           Red Hat Enterprise Linux 6Workstation - x86_64 - ATrpms bl disabled
atrpms-bleeding-debuginfo Red Hat Enterprise Linux 6Workstation - x86_64 - ATrpms bl disabled
atrpms-bleeding-source    Red Hat Enterprise Linux 6Workstation - x86_64 - ATrpms bl disabled
atrpms-debuginfo          Red Hat Enterprise Linux 6Workstation - x86_64 - ATrpms -  disabled
atrpms-source             Red Hat Enterprise Linux 6Workstation - x86_64 - ATrpms -  disabled
atrpms-testing            Red Hat Enterprise Linux 6Workstation - x86_64 - ATrpms te disabled
atrpms-testing-debuginfo  Red Hat Enterprise Linux 6Workstation - x86_64 - ATrpms te disabled
atrpms-testing-source     Red Hat Enterprise Linux 6Workstation - x86_64 - ATrpms te disabled
epel                      Extra Packages for Enterprise Linux 6 - x86_64             enabled: 8,326
epel-debuginfo            Extra Packages for Enterprise Linux 6 - x86_64 - Debug     disabled
epel-source               Extra Packages for Enterprise Linux 6 - x86_64 - Source    disabled
epel-testing              Extra Packages for Enterprise Linux 6 - Testing - x86_64   disabled
epel-testing-debuginfo    Extra Packages for Enterprise Linux 6 - Testing - x86_64 - disabled
epel-testing-source       Extra Packages for Enterprise Linux 6 - Testing - x86_64 - disabled
google-chrome             google-chrome                                              enabled:     3
remi                      Les RPM de remi pour Enterprise Linux 6Workstation - x86_6 disabled
remi-test                 Les RPM de remi en test pour Enterprise Linux 6Workstation disabled
rhel-source               Red Hat Enterprise Linux 6Workstation - x86_64 - Source    disabled
rhel-source-beta          Red Hat Enterprise Linux 6Workstation Beta - x86_64 - Sour disabled
rhel-x86_64-workstation-6 Red Hat Enterprise Linux Workstation (v. 6 for x86_64)     enabled: 9,614
repolist: 21,498
 

I do not see the supplemtary package installed

 

From point 5 on I have no error but Webex still doesn't work properly ( partners till see a blue screen and usio servis is unaccesible.

 

Thanks

 

Pietro

Jamie Bainbridge's picture Red Hat Guru 7257 points
26 January 2013 2:58 PM

The Supplementary Channel is an additional channel you'll need to add via RHN or Satellite. Supplementary and Optional contain packages which Red Hat supply as a convenience, but do not offer support on. Think of channels like another Yum repo, except channels are managed by the Yum RHN Plugin, not a *.repo file.

How can I access Optional and Supplementary channels, and -devel packages using Certificate-based RHN?
https://access.redhat.com/knowledge/articles/58637

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