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  • System may be offline and cannot send its status. Updates cannot be received.

    Posted on

    Under subscription management I see "Unknown - System may be offline and cannot send its status. Updates cannot be received."

    What does this message mean? The server is online and I assigned also a subscription via subscription-manager. I also tried to revoke and reattach the subscription, still the same result...

    [root@alpha consumer]# subscription-manager remove --all
    1 local certificate has been deleted.
    1 subscription removed at the server.
    [root@alpha consumer]# subscription-manager unregister
    Unregistering from: subscription.rhsm.redhat.com:443/subscription
    System has been unregistered.
    [root@alpha consumer]# subscription-manager clean
    All local data removed
    [root@alpha consumer]# subscription-manager register
    Registering to: subscription.rhsm.redhat.com:443/subscription
    Username: ***
    Password:
    The system has been registered with ID: ***
    The registered system name is: ***
    [root@alpha consumer]# subscription-manager attach --auto
    All installed products are covered by valid entitlements. No need to update subscriptions at this time.
    [root@alpha consumer]# subscription-manager refresh
    All local data refreshed
    [root@alpha consumer]# subscription-manager list
    +-------------------------------------------+
        Installed Product Status
    +-------------------------------------------+
    Product Name:   Red Hat Enterprise Linux for x86_64
    Product ID:     479
    Version:        8.3
    Arch:           x86_64
    Status:         Not Subscribed
    Status Details:
    Starts:
    Ends:
    
    [root@alpha consumer]# subscription-manager list --available --all
    +-------------------------------------------+
        Available Subscriptions
    +-------------------------------------------+
    Subscription Name:   Red Hat Developer Subscription for Individuals
    Provides:            dotNET on RHEL Beta (for RHEL Server)
                         Red Hat CodeReady Linux Builder for x86_64
                         Red Hat Enterprise Linux for SAP HANA for x86_64
                         Red Hat Ansible Engine
                         RHEL for SAP HANA - Update Services for SAP Solutions
                         Red Hat Enterprise Linux Scalable File System (for RHEL Server) - Extended Update Support
                         RHEL for SAP HANA - Extended Update Support
                         Red Hat Container Images Beta
                         Red Hat Ansible Automation Platform
                         Red Hat Enterprise Linux Atomic Host Beta
                         Red Hat Container Images
                         Red Hat Enterprise Linux Load Balancer (for RHEL Server)
                         Red Hat Container Development Kit
                         Red Hat Beta
                         Red Hat EUCJP Support (for RHEL Server) - Extended Update Support
                         RHEL for SAP (for IBM Power LE) - Update Services for SAP Solutions
                         Red Hat Enterprise Linux High Availability for x86_64
                         MRG Realtime
                         Red Hat Enterprise Linux Load Balancer (for RHEL Server) - Extended Update Support
                         dotNET on RHEL (for RHEL Server)
                         Red Hat CodeReady Linux Builder for x86_64 - Extended Update Support
                         Red Hat Enterprise Linux High Availability - Update Services for SAP Solutions
                         Red Hat Enterprise Linux Resilient Storage for x86_64 - Extended Update Support
                         Red Hat Enterprise Linux High Availability for x86_64 - Extended Update Support
                         Oracle Java (for RHEL Server)
                         Red Hat Enterprise Linux Resilient Storage for x86_64
                         Red Hat Enterprise Linux Server - Update Services for SAP Solutions
                         Red Hat Software Collections (for RHEL Server)
                         Red Hat Enterprise Linux for ARM 64
                         Red Hat Enterprise Linux High Performance Networking (for RHEL Server)
                         Red Hat Enterprise Linux Scalable File System (for RHEL Server)
                         Red Hat Enterprise Linux for Real Time
                         Red Hat Enterprise Linux High Performance Networking (for RHEL Server) - Extended Update Support
                         RHEL for SAP - Update Services for SAP Solutions
                         Oracle Java (for RHEL Server) - Extended Update Support
                         Red Hat Enterprise Linux Atomic Host
                         Red Hat CodeReady Linux Builder for ARM 64
                         Red Hat Developer Tools (for RHEL Server)
                         Red Hat Software Collections Beta (for RHEL Server)
                         Red Hat Enterprise Linux Server
                         Red Hat Enterprise Linux for SAP Applications for x86_64
                         Red Hat Developer Tools Beta (for RHEL Server)
                         Red Hat Enterprise Linux for x86_64
                         Red Hat Enterprise Linux for x86_64 - Extended Update Support
                         RHEL for SAP - Extended Update Support
                         Red Hat Developer Toolset (for RHEL Server)
                         Red Hat Enterprise Linux High Performance Networking (for RHEL Compute Node)
                         Red Hat S-JIS Support (for RHEL Server) - Extended Update Support
    SKU:                 RH00798
    Contract:
    Pool ID:             ***
    Provides Management: No
    Available:           16
    Suggested:           1
    Service Type:
    Roles:
    Service Level:       Self-Support
    Usage:
    Add-ons:
    Subscription Type:   Standard
    Starts:              03/09/2021
    Ends:                03/09/2022
    Entitlement Type:    Physical
    

    Also attaching the pool-ID manually, still the same result...

    [root@alpha consumer]# subscription-manager attach --pool=***
    Successfully attached a subscription for: Red Hat Developer Subscription for Individuals
    [root@alpha consumer]# subscription-manager list
    +-------------------------------------------+
        Installed Product Status
    +-------------------------------------------+
    Product Name:   Red Hat Enterprise Linux for x86_64
    Product ID:     479
    Version:        8.3
    Arch:           x86_64
    Status:         Not Subscribed
    Status Details:
    Starts:
    Ends:
    [root@alpha consumer]# subscription-manager status
    +-------------------------------------------+
       System Status Details
    +-------------------------------------------+
    Overall Status: Disabled
    Content Access Mode is set to Simple Content Access. This host has access to content, regardless of subscription status.
    
    System Purpose Status: Disabled
    

    Do you have any ideas to attach the subscription successfully?

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