Having issues locating where to start my training

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Hi,

I have purchased to do the Part 1 Systems admin online training yesterday, and i am having difficult finding where this is located so that i can start my course.. can someone assist me please.

Regards,
Fil

fm
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Responses

R. Hinton.'s picture Guru 10133 points
25 January 2018 1:48 AM

Hi Fmaravic,

I believe you are probably talking about RH124: Red Hat System Administration I

  • Go to https://rol.redhat.com and log in
  • You ought to see "Filter by:" Drop-Down Menus near the top, Please use the Drop-Down menu and select "Platform" (the one on the far left)
  • Look for "RH124: Red Hat System Administration I"
  • From there you have the option of selecting "Online Training" which is like an online book, with videos ==OR== you can select "Video Classroom" where a professional instructor goes through the material as if you were attending the class.

Kind Regards, -RJ

If this does not work, then do this:

If you need further assistance:

NOTE

You might not be aware of this, your Red Hat Learning Subscription is a supported product. If required submit a case with Red Hat. Community support may not always be the best avenue to get your issue resolved.

  • Go to this link: https://access.redhat.com/support/cases/, which is at the top of this page too, named SUPPORT CASES.
  • In the Product drop down, select: Red Hat Online Learning (NOTE: You will need to scroll down through a list in the drop-down menu)
  • Important, in the Product Version drop down, select the largest number (as I type this, it is 1.0, but that may change over time) NOTE: the "Submit" button won't activate until this is selected.
  • In the Case Type drop down, select: Other
  • In the Problem Statement block, enter something concise, the course number, and a small description.
  • In the Case Description block, enter the specifics.

The other blocks are straightforward enough. When I've submitted a ticket for Red Hat Online Learning, I make it a low priority, it certainly is not production. One of the course administrators does on occasion check the forum, but you ought to submit a ticket for this issue since this is supported.

The Training Principal Product Manager also highly recommends submitting a case for this, as the experiences of one customer in resolution may not necessarily work with another (paraphrasing) see this link, it leads to his comments

R. Hinton.'s picture Guru 10133 points
25 January 2018 1:55 AM

Another method

Look for "Show [10] courses" (this is a drop-down menu)

Click on the "10" and change it to "100"

This should to make all courses visible, then you can simply scroll down to "RH124: Red Hat System Administration I" and click on that course.

For Red Hat reference: There used to be a "Getting Started" video https://access.redhat.com/solutions/752293, but the link apparently is no longer there for that video.

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