Unable to Find Available Subscriptions

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Hi,

Trying out latest RHEL 7.4 Server on a Hyper-v (hosted on Windows 10). For this, I have registered as a developer and I can see I have a Developer Subscription available but, after installing RHEL on the VM, I can see the VM gets registered against my account but I am unable to attach the subscription to the VM.

When I run:
subscription-manager list --available
I get:
No available subscription pools to list

I can't see anywhere (either through running rhel commands or looking in the Portal) what I may be missing...

I have tried also running the following sequence of commands as suggested in some discussions:
subscribe-manager remove --all
subscribe-manager unregister
subscribe-manager clean
subscribe-manager register
subscribe-manager refresh
subscribe-manager attach --auto
But still, no subscription gets attached to the rhel installation.

Any help on this would be much appreciated.

Thanks in advance,
DP

Responses

Hi Digolo,

In this case I recommend to contact the Red Hat Custumer Support team.

Regards,
Christian

Digolo Paloso,

If this system is connected to the mothership (that is, Red Hat through subscription manager), you can attempt to set its' channels through the Red Hat Customer Service area. Did you go through this solution https://access.redhat.com/solutions/1735723? Also examine this solution at https://access.redhat.com/solutions/321033.

If this system is connected directly to Red Hat, then go to the Red Hat Portal main page. Look for a link named "My Subscriptions" and click on it, then go to the link named Systems which leads to https://access.redhat.com/management/systems. See if your system is there. IF IT IS, then click on the name of the specific server (link). This should land you on the "Details" tab. Next to that, look for a tab that says "Subscriptions" and click on that link. (important note below) There ought to be a dark button that is named "Attach Subscriptions"

Okay, I went through this, and the link "Attach Subscriptions" wasn't working, so I deleted the subscription and re-added it and was able to have the subscription re-added. Then go to the server in question and run subscription-manger refresh;yum clean all

Is there any chance someone else used your new entitlement you acquired and just didn't inform you? EDITED: can you ping Red Hat's websites? is there a networking issue stopping your system from "viewing" Red Hat's CDN servers?

Hope this helps, otherwise, open a case with Red Hat as Christian recommended.

DP

Added/edited, highly recommend you take Christian's recommendation. There is a chance you may have to call customer support to get this resolved, based upon another like case in the discussion forum.

You are able to contact support in order to successfully subscribe your system & assign the proper channels,

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