Ravello system servers not working correctly, keyboard completely random
Today my learning subscription is almost unusable,
I try from home, or from a cafe shop with my laptop,
everytime it is the same problem, the keyboard in the ravello systems
isn't responding, starting to repeat the last key 5, 10 or more times,
switching in uppercase and can't switch back, and now not respond to keyboard at all.
I need to completely reset the server to get access again.
even the 'paste text' from the ravello gui give random result in the server.
It's totaly unusable and can't use my learning subscription today.
Responses
Mastchenko,
Generally, the behavior you describe is consistent with issues related to your internet connection. When this happens, I would run the Red Hat connectivity tester, or mtr to see if you're having high latency (more than 300ms would be bad) or if a router between you and our systems are dropping packets. In this case, maybe it was both, though 'paste text' is a bit finicky and should never be used when working with a PDF as PDFs tend to embed characters within the outputted document when then get embedded in the resulting paste (which is plain text).
Alternatively, you could open a support case to report the problem, though they'll likely respond with what I just provided.
-Scott
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