Unable to attach subscription to system

Latest response

Several hours ago, I purchased a subscription for a physical server that had been used for a free evaluation of RHEL 7.

Now that I have a paid subscription, I cannot attach it to the server.

From the command line:

# subscription-manager attach


Installed Product Current Status:
Product Name: Red Hat Enterprise Linux Server
Status:       Not Subscribed

Unable to find available subscriptions for all your installed products.

From the web, https://access.redhat.com/management/consumers shows my system under both "All Units" and "Systems", in both cases with "Subscriptions Attached" showing zero. Navigating to the system page and trying to attach the subscription from there with the "Attach a subscription" button shows an empty table with "No available subscriptions found." I have verified that the system UUID shown on the list of systems on the web is the same UUID shown by "subscription-manager identity".

Responses

This seems to have gotten better on its own. Is there an expected delay between purchasing a subscription and the subscription becoming fully enabled? If so, it would be helpful if Red Hat would communicate that to reduce customer confusion.

hi , i am getting below error

[root@host ~]# subscription-manager subscribe --auto Installed Product Current Status: Product Name: Red Hat Enterprise Linux Server Status: Not Subscribed

Unable to find available subscriptions for all your installed products.

Hello,

This could be due to product certs not found under /etc/pki/product directory.

Kindly check what all certs you have for the products. Eg:- 69.pem, 71.pem.

subscription-manager list would show "Installed Product Status".

Steps:-

1) Obtain missing product certs from link:- https://access.redhat.com/labs/rhpc/

2) Copy them under /etc/pki/product directory and with same name like 69.pem,71.pem etc.

3) # subscription-manager refresh 

and see if this helps.

I copy them under /etc/pki/product directory and with same name like f91f58d3-4e39-4c26-b35e-4f4ff5e5d490.pem. subscription-manager refresh would show "IdentityCertificate' object has no attribute 'products" Who can hele me to solve this issue? Thanks.

Perfect. I was banging my head for more than half a day when I stumbled upon this solution. Worked like a charm. Thanks!

I copy them under /etc/pki/product directory and with same name like f91f58d3-4e39-4c26-b35e-4f4ff5e5d490.pem. subscription-manager refresh would show "IdentityCertificate' object has no attribute 'products" Who can hele me to solve this issue? Thanks.

Hello,

That is not the correct way. Refer:- https://access.redhat.com/labs/rhpc/ for more details.