LDAP issue with Satellite 6

Latest response

Hello,

We are receiving the following error when trying to login with LDAP credentials in Satellite 6:

"Oops, we're sorry but something went wrong

×
Error

LdapError: No such address or other socket error.
If you feel this is an error with Satellite 6 itself, please open a new issue with Foreman ticketing system, You would probably need to attach the Full trace and relevant log entries.

RuntimeError
LdapError: No such address or other socket error.
app/models/auth_sources/auth_source_ldap.rb:66:in rescue in authenticate'
app/models/auth_sources/auth_source_ldap.rb:35:inauthenticate'
app/models/user.rb:178:in try_to_login'
app/controllers/users_controller.rb:72:inlogin'
app/models/concerns/foreman/thread_session.rb:33:in clear_thread'
lib/middleware/catch_json_parse_errors.rb:9:incall'
app/models/auth_sources/auth_source_ldap.rb:162:in search_for_user_entries'
app/models/auth_sources/auth_source_ldap.rb:39:inauthenticate'
"

We have tried doing the following solutions but we have not found a solution:
https://access.redhat.com/solutions/1386173
https://access.redhat.com/solutions/1229603
http://projects.theforeman.org/issues/2192
http://projects.theforeman.org/issues/2435

It doesn't seem to be a DNS issue or a Cert issue.

VA

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