Virtual Server Memory not reflection post upgrade

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We have upgrade Virtual Server memory from 4GB to 16GB through OFFLine mode only but the upgrade memory is not reflected in OS side.
Server running on RHEL 5.4 32bit OS.
[root@HKLVATQUC01 ~]# uname -r
2.6.18-164.el5
[root@HKLVATQUC01 ~]#

JL

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