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  • Unable to enable em1 interface on a Dell R720xd server running rhel 7

    Posted on

    I'm having trouble enabling a em1 (1 Gbps) interface on RHEL 7. When trying to do so, I lose the connectivity to the machine and have to restart or access it via the console

    ifdown em1

    ifup em1

    ===> lose connectivity and need to reboot the server (console doesn't show the GUI/desktop) :(

    I've tried to delete the configuration file from /etc/sysconfig/network-scripts/ifcfg-em1 and recreate it. No progress.

    # ifconfig em1
    em1: flags=4098  mtu 1500
            ether f8:bc:12:4d:f3:00  txqueuelen 1000  (Ethernet)
            RX packets 0  bytes 0 (0.0 B)
            RX errors 0  dropped 0  overruns 0  frame 0
            TX packets 0  bytes 0 (0.0 B)
            TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
            device interrupt 35  
    
    # cat /etc/sysconfig/network-scripts/ifcfg-em1
    TYPE=Ethernet
    BOOTPROTO=static
    DEVICE=em1
    ONBOOT=yes
    IPADDR=172.39.0.31
    NETMASK=255.255.255.0
    
    

    Notes:

    1. The Link status on iDRAC shows up as UP but the ethtool reports that Link status is 'no' (meaning the link is down)
    2. NetworkManager is stopped and disabled.
    3. Few details about the the interface configuration:
    # ethtool -a em1
    Pause parameters for em1:
    Autonegotiate:  on
    RX:     on
    TX:     on
    
    # ethtool -i em1
    driver: tg3
    version: 3.137
    firmware-version: FFV7.8.16 bc 5720-v1.32
    bus-info: 0000:01:00.0
    supports-statistics: yes
    supports-test: yes
    supports-eeprom-access: yes
    supports-register-dump: yes
    supports-priv-flags: no
    

    Additionally, here's an output from the ip a command

    2: em1:  mtu 1500 qdisc mq state DOWN qlen 1000
        link/ether f8:bc:12:4d:f3:00 brd ff:ff:ff:ff:ff:ff
    

    Can someone help please?

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