Subscription Manager GUI - unregister deleted system

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I have a RHEL 7 system that I deleted from the 'Subscriptions" page in Red Hat customer portal, now I am stuck unregistering/re-registering it in the Subscription Manager GUI on the system itself (can solve it by going to console, but humour me).

The system still thinks it is registered so when I select "System -> Unregister" I am prompted with the following:

Errors were encountered during unregister.
Unit XXXXX-XXXXXX-XXXXXX  has been deleted
Please see /var/log/rhsm/rhsm.log for more information

When I select 'OK' I am dropped back to Subscription Manager GUI and nothing has changed. The log shows a response from the registration server that the system has been deleted, then there is a Traceback. I can't find any way out of this situation using only the GUI.

I was expecting it to ask me to clean up / remove the local (stale) subscription configuration, but there is no such option/message.

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Responses

Amel Hodzic's picture Pro 607 points
19 April 2015 1:24 AM

Did you try following this solution and/or using the command line subscription-manager?

PS Guru 6494 points
19 April 2015 3:14 AM

Amel,

Thanks for the response.

As mentioned in my original post, I can resolve it by going to console (command line) but I wanted to point out that the GUI seems to be lacking the capability to correctly handle this situation. I will raise it in Bugzilla.

Amel Hodzic's picture Pro 607 points
19 April 2015 10:34 PM

That's a good point; sorry I missed the note in the OP. Perhaps it is somehow related to the bug fix enhancement update. In either case, bugzilla is definitely a better place for this discussion.

mt Newbie 17 points
3 June 2015 3:51 PM

PixelDrift.NET,

How did you clean up this issue using the command line?

ju Red Hat Community Member 68 points
19 December 2015 12:27 PM

you can try the command "subscrition-manager clean"

[root@master ~]# subscription-manager unregister Unit f2b64db0-143f-41f9-aa84-629f3091133e has been deleted

[root@master yum.repos.d]# subscription-manager clean All local data removed [root@master yum.repos.d]# yum repolist Loaded plugins: product-id, search-disabled-repos, subscription-manager This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register. repolist: 0

PS Guru 6494 points
20 December 2015 10:49 AM

Jun,

Thanks for the response.

As I mentioned in the original post, I had no trouble completing the task using the command line, the challenge was using it with the Subscription Manager GUI only.

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