Error during 30 Day Red Hat Enterprise Linux Server Self-Supported Evaluation download

Latest response

Dear sir,

My 30 Day Red Hat Enterprise Linux Server Self-Supported Evaluation download using a download manager(Download Accelerator Plus)was interrupted for some reasons. I was presented with the following error message-

Include the following information in your email to Red Hat Customer Service:
Status code: 403
Download object: /content/origin/files/sha256/85/85a9fedc2bf0fc825cc7817056aa00b3ea87d7e111e0cf8de77d3ba643f8646c/rhel-server-7.0-x86_64-dvd.iso
Client IP address: 202.83.54.110
Edge IP address: 204.1.213.32
Timestamp: 1410322378
Steps used or links followed to reach the page where your request was made.

The link that I used to download was https://access.cdn.redhat.com//content/origin/files/sha256/85/85a9fedc2bf0fc825cc7817056aa00b3ea87d7e111e0cf8de77d3ba643f8646c/rhel-server-7.0-x86_64-dvd.iso?auth=1410260316_822467588f866ac5bfcda0f0e043ab06

Please guide me so that I can resume my interrupted download.

SV
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Responses

PS Guru 6494 points
11 September 2014 6:40 AM

I would suggest attempting this without using your download manager or limiting the download manager to a single connection.

My guess would be that the download manager will be initiating multiple concurrent connections to increase the download speed and the 'auth' variable/token passed to the download doesn't support concurrent connections.

SV Community Member 20 points
12 September 2014 10:31 AM

Sir,
will you please explain as to how to limit the download manager to a single connection.

R. Hinton's picture Guru 6827 points
11 September 2014 2:24 PM

Hi Sunil,

Pixeldrift's comments of course are salient... just another thought here...

Did you re-try the download again? Sometimes refreshing the page you're attempting the download helps. The download links on any given Red Hat web page will expire after a bit of time.

Additionally, do you have a different computer you can attempt a download from?

I occasionally have an issue where a download fails, but persistence and if it fails, refreshing the web page where the link is, and retrying the download quite often takes care of it.

Kind Regards...

SV Community Member 20 points
12 September 2014 10:33 AM

Sir,
It is taking lot of time to download such a large file of 3.5 Gb of data. Sometimes I have to stop the download during system shutdown.In such cases, how can I resume the download. Please help.

JL Active Contributor 251 points
12 September 2014 3:14 PM

If you do the download of the DVD ISO manually using "curl", you can use the "-C -" option to continue a previous download from the point where it left off.

SV Community Member 20 points
15 September 2014 7:04 AM

What is "curl" and how to use it?

Yogendra Jog's picture Red Hat Pro 729 points
15 September 2014 7:15 AM

Sunil please check our - FAQ's page of Red Hat Network - https://access.redhat.com/solutions/15979
About using curl - https://access.redhat.com/articles/8365
About Downloading ISO - https://access.redhat.com/articles/142303

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