Managed AAP 2.6: Introducing New Utilities

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With the release of AAP 2.6, several new utilities are now available that offer enhanced capabilities and value for customers. The chart below outlines the necessary deployment and configuration steps for these new utilities.

Self-Service Portal Automation Dashboard Ansible Lightspeed Intelligent Assistant (ALIA) MCP Servers
Installation
• Self-managed on OpenShift		 Installation
• Self-managed on RHEL (See documentation for installation)		 Installation
• Self-managed Models (See documentation for supported model providers)		 Installation (Tech Preview)
• Self-managed on OpenShift (Operator-based)
• Self-managed on RHEL (Containerized via Podman)
Customer Actions
• Set up Self-Service on OpenShift
• Configure to integrate with the managed AAP instance		 Customer Actions
• Install and configure the dashboard on RHEL
• Integrate with managed AAP instance(s)		 Customer Actions
• Submit a ticket to SRE to enable ALIA capabilities on your managed instance.
• See Enablement Instructions below.		 Customer Actions
• Set up MCP Server on OpenShift/RHEL
• Configure to integrate with the managed AAP instance

How to Enable Ansible Lightspeed Intelligent Assistant (ALIA)

To utilize ALIA with your managed AAP instance, the Site Reliability Engineering (SRE) team must create a chatbot-configuration-secret on your OpenShift cluster. Please submit a support case via the Customer Support Portal to initiate this process.

Ticket Submission Guide

When creating your ticket, please ensure the following:

  1. Category: Select Ansible Automation Platform.
  2. Severity: Set to Normal (or appropriate severity level).
  3. Description: Copy the content from the box below and fill in your specific details. It is critical that you provide all details listed under "LLM Configuration" so the SRE team can map them to the required secret keys (such as chatbot_model and chatbot_url).

Template to Copy:

SUBJECT: Request to Enable ALIA (Chatbot Secret Configuration)

BODY:
Hello SRE Team,

I would like to request the enablement of the Ansible Lightspeed Intelligent Assistant (ALIA) for my managed AAP environment. Please create the 'chatbot-configuration-secret' using the details below.

--- TARGET ENVIRONMENT ---
- Instance/Cluster ID: [INSERT ID]

--- REQUIRED LLM CONFIGURATION ---
Please configure the secret with the following values:

  1. Provider Type (chatbot_llm_provider_type):

  2. Model Name (chatbot_model):
    [Enter the exact model name, e.g., "gpt-4" or your custom model name]

  3. Model URL (chatbot_url):
    [Enter full base URL, e.g., https://your_inference_api/v1]

  4. API Token (chatbot_token):
    [Attach this token securely to the case or paste here if policy allows]

I confirm I have reviewed the prerequisites for self-managed models.

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