Does Red Hat offer support for the Ansible Project?

Updated -

There is no official support for the open source Ansible project. In order to receive official support from Red Hat, you can purchase one of the following Red Hat Ansible Automation products:
* Red Hat Ansible Engine
* Red Hat Ansible Tower with Ansible Engine

For other Red Hat products that may utilize the Ansible project (for example if OpenShift or OpenStack), support would only be for that application of the bundled version, not for uses outside the scope of that platform.

For more information about specific scope of coverage and support for Red Hat Ansible Engine please refer to the Red Hat Ansible Engine Life Cycle page.

For more information about specific scope of coverage and support for Red Hat Ansible Tower please refer to the Red Hat Ansible Tower Life Cycle page.

If you have need for help determining what product is required for your environment, please contact your Red Hat account representative to determine the best use of Ansible and Red Hat service resources to achieve success for your project.

3 Comments

Hello,

Ansible is now also included in the extra repository for RHEL7. What does this imply for support?

Hello Red Hat,

Ansible Engine = Ansible Core ? Or what does it mean?

Take a look at the following blog post which may help: https://www.ansible.com/blog/red-hat-ansible-automation-engine-vs-tower