Meet Christian Horn - Red Hatter of the Week!
This week's featured Red Hatter is TAM Christian Horn.
In his own words:
"Hi all, this is Christian, and I am a Technical Account Manager/TAM. I was born in east germany, coming into contact with some good and bad sides of a socialist nation. While I was in school the wall was taken down. I had the option to become an electrician and stay in my house there, but one should choose work that is interesting and challenging! So I focused on Linux/UNIX and moved to Munich, working for 10 years as an Admin/Engineer at an IT corporation. Having a Linux background when starting to work, I took the 'fast track' training week with RHCE exam for Red Hat Linux 7.2. That week seeded my idea to work at Red Hat.
At that time, working as an Engineer, I had a Red Hat TAM who helped me solve my problems, got an understanding of my business, and was a voice for my needs inside Red Hat. For the last 2 years I have been glad to be one of the TAMs. As a TAM, I familiarize myself with the business of my customers to help them in the best way I can when issues come up. By knowing the customer I can also provide help proactively to prevent issues before they actually happen. I am the voice of the customer inside Red Hat and bring forward new functions to be implemented. TAMs investigate issues in wide areas and cover many specialized areas. I specialized in the area of Authentication/Identity Management and hardware certification.
At Red Hat I enjoy beeing in contact with great people every day. I get into touch with new technology and learn new things. At Red Hat, decisions are openly discussed and questioned among employees. This makes it so great to work here.
Previously I lived and worked in Japan for 3 months and I came back with an affinity for Japanese culture, people and cuisine. Since then I have had a passion to learn Japanese. Also, I often use my bicycle to commute back
to my house in east germany every now and then."
Stay tuned for more from Christian throughout the week.
