How to clear RHEV Alerts from Web Admin Portal

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This does not impact the functionality - but, I hate seeing the alerts in the portal.

Is there a way to clear or acknowledge old alerts so they are not in the portal?  I could not find any documentation that helped.

Thanks

Responses

Hi James,

Which alerts are you referring to?

I guess information about the Alerts would be helpful ;-)  I uploaded a screenshot, but I am not sure how you access it from the thread.

A specific example is whenever I reboot one node of my cluster, I get the following alert:

"There is no other host in the data center that can be used to test power management settings"

(we only have 2 Hypervisors in our DC at this point).

The alert remains visible at the bottom of the Web Admin Portal, even though all functionality has been restored.

David,

 

Is it possible to rename the title for future references?

 

Kind regards,

 

Jan Gerrit Kootstra

Jan - I was able to update the title.  Please make a recommendation if the current one is not sufficient.  (I will keep the title in mind with the future posts - that was a good suggestion).

 

Looks like a valid request, but there is no such facility. The alerts are in the database, and the latest few are displayed by the UI

I suggest you submit an RFE to clear/acknowledge alerts, through a support ticket

Please share your RFE/case number, we want this to be fixed also. It confuses our customers...

Here is the case:

https://access.redhat.com/support/cases/00778220

 

Please let me know if you would like me to add anything to the ticket.

"The alerts pane at the bottom will display Alerts that are no longer valid.  We would like a mechanism to
acknowledge the alarm
comment on the incident
clear the alert

and still have the ability to view the historical data afterwards.

Thanks!!!

Please let me know if you need additional information or a screenshot, etc..."

Created a RFE too: https://access.redhat.com/support/cases/00778401

GSS: "I see that 'James Radtke' has not yet responded to the questions we require to raise the feature request starting. We are still awaiting his reply."

 

Can you reply to GSS? Thanks!

Sorry about that - I had received the notification previously and forgot to revisit.  I have updated the case.

Essentially they (support) was asking for 2 things:  business justification and how it would help me.  I struggled to provide a sensible update - so, hopefully the following is convincing ;-)

"It leaves the administrative portal with an "Alert State" which makes the environment appear to be in a perpetual failed state.  This is a false-positive and thereby negates the severity of seeing an error in the portal.  If there is no error currently present in the environment, then the portal should have an "All Clear" state. 

This will help as any condition other than "All Clear" should demand immediate attention."

Hi Vincent 'n' James,

We have now filed a feature request for considering this feature and are discussing this with our Engineering team.

I will keep you guys updated with the progress of it in your respective tickets opened with us.

Anand.

Thanks, Anand!

Thanks for the update!

 

We experience our customers getting confused over alerts that do not matter (they don't use powermanagment functions). That is why I like to see a change.

any updates regarding this feature?
we have installed the latest rhev release 3.3 and there is still the same behaviour... :-(

All, we are still working on getting this prioritized with Engineering - it is currently not slated for a specific RHEV release, but if more folks are needing this feature, feel free to file a support case and ask the support engineer to link it to private bugzilla 902668 to "vote" for it.

James - Did you ever get your stale alert removed ?

I actually have not paid attention (things fall off the radar).

However - if I recally correctly the alerts sort of fall out of scope over time anyhow. Sorry I don't have an accurate update :-(

My Portal is now clear though.

Yep, most stale alerts eventually time out as per the "AsyncTaskZombieTaskLifeInMinutes:"
setting in rhevm-config. Default is 3000mins/50hrs
We've experienced stale alerts still lingering after this time though. There are methods to remove those too but requires a bit of jiggery-pokery behind the scenes.
Glad to hear they have gone for you.

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