Satellite: How a stuck task can be removed. Always open a support case. (solution)

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On my home lab RH Satellite 6 I had a minor issue at first, Kickstart 7.6 stopped to sync.

This week I decided to drop RHEL 7.6 content, and now the sync issue became a major issue. The task to remove the repository failed due to the old locks.

I opened a support case and recorded the commands performed by the Red Hat Engineer Amar, Huchchanavar who solved the issue.

to avoid support issues: open a support ticket, and ask whether the actions below are save to perform.

At the WebUI
Set dynflow_allow_dangerous_actions to Yes (only during the fixing session)

On the CLI

hammer  ping

sudo su - postgres -c "psql -d foreman -c 'select label,count(label),state,result from foreman_tasks_tasks where state <> '\''stopped'\'' group by label,state,result ORDER BY label;'"

foreman-maintain service status

foreman-maintain service stop

foreman-maintain service start

sudo su - postgres -c "psql -d foreman -c 'select label,count(label),state,result from foreman_tasks_tasks where state <> '\''stopped'\'' group by label,state,result ORDER BY label;'"

foreman-rake foreman_tasks:cleanup TASK_SEARCH='result == pending' STATES='stopped' VERBOSE=true NOOP=true

foreman-rake foreman_tasks:cleanup TASK_SEARCH='result == pending' STATES='stopped' VERBOSE=true

katello-service  restart

hammer ping

At the WebUI
Return the value of dynflow_allow_dangerous_actions back to No

RJ Hinton has a great addition to avoid other issues

  • reposyncs do not have download-policy immediate set:
    'YOUR_VALID_ORG_GOES_HERE' is a fake label to make it generic, which you have to change to make it work for your situation.

    hammer repository list --organization-label='YOUR_VALID_ORG_GOES_HERE'|\

    awk '{print $1}' | egrep -v '\||ID' | \

    less | \

    perl -ne 'print;chomp;system("hammer repository update --download-policy immediate --id $_")'


*Errors to ignore:*
Could not update the repository:
Validation failed: Download policy Cannot set attribute download_policy

for content type file

  • The task history is too long
    foreman-rake foreman_tasks:cleanup TASK_SEARCH='label ~ *' AFTER='100s' VERBOSE=true
ir. Jan Gerrit Kootstra's picture

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