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- Red Hat Customer Portal
As you've probably noticed, we've made some theme changes to the Customer Portal in the latest release. These are mostly about the look and feel of the site, but there are a few navigational changes as well. The main ones are covered in the FAQ here.
We'd love to hear any feedback about the new site, so please let us know what you think of the changes.
Where do I find the Knowledgebase?
- The knowledgebase is now available under Products & Services at the link Expert Advice just as it was before. Additionally the search tool is still located in top right hand corner.
Where did the support tab go?
- The majority of items previously listed under Support have been moved to more appropriate sections which clearly define the goal of those resources. Support policies have now been moved to Products & Services, labs are now available under Tools and anything community based is now available in the Community section.
How do I open a case?
- A case can be opened from the very top left corner of the portal at Support Cases at any time or from the Open a Support Case button on the home page.