How to open a proactive case for patching or upgrading Red Hat Openshift Container Platform.

Solution Verified - Updated -

Issue

  • Upgrading production Openshift Container Platform clusters.
  • How to open a case to notify Red Hat of upgrades taking place so appropriate resources are available?
  • What information is useful for Red Hat support when opening a proactive ticket for weekend or after hours work?

Environment

  • Openshift Container Platform.

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In
Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.