How to open a proactive case for patching or upgrading Red Hat Openshift Container Platform.

Solution Verified - Updated -

Issue

  • Upgrading production Openshift Container Platform clusters.
  • How to open a case to notify Red Hat of upgrades taking place so appropriate resources are available?
  • What information is useful for Red Hat support when opening a proactive ticket for weekend or after hours work?

Environment

  • Red Hat Openshift Container Platform

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