- Upgrading production Openshift Container Platform clusters.
- How to open a case to notify Red Hat of upgrades taking place so appropriate resources are available?
- What information is useful for Red Hat support when opening a proactive ticket for weekend or after hours work?
NOTE: For new installations it is not necessary to create a proactive case. For those situations, simply raise a regular support ticket if any problem arises, please also note that new installations can't be considered severity 1 (urgent) accordingly with our Red Hat Support Severity Level Definitions.
- Red Hat Openshift Container Platform
- Azure Red Hat OpenShift (ARO)
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