FAQ: Red Hat Enterprise Linux 6 reaches End of Maintenance Phase and transitions to Extended Life Phase

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Can you describe the Red Hat Enterprise Linux 6 life cycle?

Red Hat offers support and services for each major release of Red Hat Enterprise Linux throughout four phases – Full Support, Maintenance 1 and 2, and the Extended Life Phase. For Red Hat Enterprise Linux 6, the Full/Maintenance Phases span 10 years, followed by an Extended Life Phase. Together, these four phases constitute the “life cycle.” The specific support and services provided during each phase is described in detail on the Red Hat Enterprise Linux Life Cycle page.

What is happening to Red Hat Enterprise Linux 6 on November 30, 2020?

On November 30, 2020, all Red Hat Enterprise Linux 6-based products listed below will transition from the Maintenance Phase to the Extended Life Phase:

  • Red Hat Enterprise Linux Server
  • Red Hat Enterprise Linux Server Virtual Data Center
  • Red Hat Enterprise Linux Entry Level Server
  • Red Hat Enterprise Linux for Power Systems
  • Red Hat Enterprise Linux for Z Systems
  • Red Hat Enterprise Linux for SAP/SAP HANA
  • Red Hat Enterprise Linux for HPC (all variants)
  • Red Hat Enterprise Linux Workstation
  • Red Hat Enterprise Linux Desktop (Withdrawn from market)

What will happen to my Red Hat Enterprise Linux 6 systems on November 30, 2020?

Red Hat Enterprise Linux 6 systems will continue to be subscribed to Red Hat Enterprise Linux 6 channels via Subscription Manager, continue to require a Red Hat Enterprise Linux entitlement, and continue to have access to:

  • Limited technical support for existing Red Hat Enterprise Linux 6 deployments (for customers with Premium or Standard support only).
  • Previously released bug fixes (RHBAs), security errata (RHSAs), and product enhancements (RHEAs) via Subscription Manager. Software maintenance, new bug fixes and security errata will no longer be provided for the Red Hat Enterprise Linux 6 product family.
  • Red Hat Knowledgebase and other content (white papers, reference architectures, etc.) found in the Red Hat Customer Portal.
  • Red Hat Enterprise Linux 6 documentation.

Please also note that new bug fix, security, or product enhancements advisories (RHBAs, RHSAs, and RHEAs) will no longer be provided for the Red Hat Enterprise Linux 6 Cluster Suite and Global File System Add-Ons after November 30, 2020.

As Red Hat Enterprise Linux 6 transitions into the Extended Life Phase, what is Red Hat’s suggested course of action for customers?

Your Red Hat subscription gives you continuous access to all active versions of the Red Hat software in both binary and source form, including all security updates and bug fixes. As Red Hat Enterprise Linux 6 transitions out of the Full/Maintenance Phases, we strongly recommend that you take full advantage of your subscription services and upgrade to Red Hat Enterprise Linux 7 or 8, which contain compelling new features, enablement for modern hardware platforms and ISV applications. If you must stay on Red Hat Enterprise Linux 6, we recommend that you add the Red Hat Enterprise Linux Extended Life Cycle Support (ELS) Add-On subscription to your current Red Hat Enterprise Linux subscription. See the question below that describes ELS.

I am running Red Hat Enterprise Linux 6 and can’t migrate to a later version at this time. What options do I have?

  • Continue to use Red Hat Enterprise Linux 6 and continue to receive access to the subscription services listed above. Note that software maintenance is not provided and only limited technical support is available (Premium or Standard support subscriptions).
  • Continue to run Red Hat Enterprise Linux 6 and purchase the Extended Life Cycle Support (ELS) Add-On subscription to continue to receive limited software maintenance and technical support (see the ELS description below).
  • Migrate to Red Hat Enterprise Linux 7 or 8 as soon as you can.

How can I continue to receive software maintenance (bug and security fixes) and full technical support for Red Hat Enterprise Linux 6?

If you require software maintenance and full technical support for Red Hat Enterprise Linux 6, Red Hat strongly recommends that you purchase the Red Hat Enterprise Linux 6 Extended Life Cycle Support (ELS) Add-On subscription. The Red Hat Enterprise Linux 6 ELS Add-On complements your Red Hat Enterprise Linux subscription and provides software maintenance services not otherwise available in the Extended Life Phase. Customers who purchase the Red Hat Enterprise Linux 6 ELS Add-On subscription continue to receive software maintenance (per the RHEL 6 Inclusions List, certain Critical and Important security fixes and selected (at Red Hat discretion) urgent priority bug fixes) and technical support as provided in the Maintenance Support 2 Phase. Red Hat Enterprise Linux 6 ELS is available through June 30, 2024, and requires that you have an existing Red Hat Enterprise Linux subscription with equivalent subscription terms and support level. ELS is only available for Red Hat Enterprise Linux Server subscriptions, and is not applicable to all RHEL versions covered by ELP.

NOTE: ELS is only supported on the last minor release. In this case, RHEL 6.10.

For more information on the Red Hat Enterprise Linux 6 ELS Add-On, visit the ELS section of the life cycle.

How do I access the Red Hat Enterprise Linux 6 ELS Add-On content via Subscription Manager?

The Red Hat Enterprise Linux 6 ELS Add-On content (per the RHEL 6 Inclusions List, certain qualified Critical and Important security fixes and selected (at Red Hat discretion) urgent priority bug fixes) for Red Hat Enterprise Linux 6 will be available via Subscription Manager as a child channel of the Red Hat Enterprise Linux 6 base channels. The child channel will be located under the product “Red Hat Enterprise Linux ELS.” For more information on how to access Red Hat Enterprise Linux 6 ELS content on Subscription Manager, visit How do I access Red Hat Enterprise Linux 6 Extended Life Cycle Support (ELS) content after Red Hat Enterprise Linux 6 transitions to Extended Life Phase?.

What happens to the Red Hat Enterprise Linux 6 Add-Ons such as Red Hat High Availability, Load Balancer, Resilient Storage, and Scalable Filesystem on November 30, 2020?

Red Hat Enterprise Linux 6 Add-On ISOs continue to be available to active subscribers in their current location in Red Hat Network after November 30, 2020. Note that Red Hat Enterprise Linux 6 Extended Life Cycle Support (ELS) does not include support for the Add-Ons including High Availability, Load Balancer, Resilient Storage, and Scalable Filesystem. During the Extended Life Phase, Red Hat will provide limited ongoing technical support for High Availability, Load Balancer, Resilient Storage, and Scalable Filesystem add-ons. No bug fixes, security fixes, hardware enablement, or root-cause analysis will be available for these add-ons during this phase, and support will be provided on existing installations only.

What will happen to my Red Hat Enterprise Linux 6 systems on December 1, 2020, if I decided not to purchase an Extended Life Cycle Support (ELS) Add-On subscription?

During the Extended Life Phase, a Red Hat Enterprise Linux subscription provides continued access to previously released content on the Red Hat Customer Portal, as well as other content such as documentation and the Red Hat Knowledgebase. Advice for migrating to currently supported Red Hat Enterprise Linux versions may also be provided.

For versions of products in the Extended Life Phase, Red Hat will provide limited ongoing technical support. No bug fixes, security fixes, hardware enablement, or root-cause analysis will be available during this phase, and support will be provided on existing installations only.

Will I need an active RHEL ELS Add-on subscription to continue to have access to the RHEL 6 ELS content after the Extended Life Cycle Support (ELS) Add-on end date for RHEL 6 is reached?

Yes. To have access to the RHEL 6 ELS content you will need an active RHEL ELS Add-On subscription. This is true even after the Extended Life Cycle Support (ELS) Add-on end date is reached for RHEL 6 as documented in the Red Hat Enterprise Linux Life Cycle. Please note that no new critical impact security and selected urgent priority bug fixes will be released after the Extended Life Cycle Support (ELS) Add-on end date is reached. However, all available content previously released for RHEL 6 ELS will continue to be available to you with an active RHEL ELS Add-on subscription.

How are Red Hat Satellite installations affected?

After November 30, 2020, customers with active Red Hat Enterprise Linux 6 subscriptions can continue to use Satellite to consume previously released bug fixes, security errata, and product enhancements as well as provision Red Hat Enterprise Linux 6 systems. Customers will continue to consume a Red Hat Enterprise Linux entitlement for every server associated with Red Hat Satellite. Red Hat Satellite customers who purchase Extended Life Cycle Support (ELS) for Red Hat Enterprise Linux 6 will need to reconfigure their Satellite server to access the RHEL 6 ELS content set when that content set is made available. To learn how to access the RHEL 6 ELS content please refer to How do I access Red Hat Enterprise Linux 6 Extended Life Cycle Support (ELS) content after Red Hat Enterprise Linux 6 transitions to Extended Life Phase?.

What is the difference between the Extended Life Phase and the Extended Life Cycle Support Add-On?


During the Extended Life Phase, a Red Hat Enterprise Linux subscription provides continued access to previously released content on the Red Hat Customer Portal, as well as other content such as documentation and the Red Hat Knowledgebase. Advice for migrating to currently supported Red Hat Enterprise Linux versions may also be provided.

For versions of products in the Extended Life Phase, Red Hat will provide limited ongoing technical support. No bug fixes, security fixes, hardware enablement, or root-cause analysis will be available during this phase, and support will be provided on existing installations only.

Extended Life Cycle Support is an add-on that delivers certain Red Hat defined Critical and Important security fixes and selected (at Red Hat discretion) urgent priority bug fixes and troubleshooting for the last minor release of RHEL 6; RHEL 6.10. This add-on is available from December 1, 2020 through June 30, 2024.

How is the Extended Life Cycle Support Add-On packaged and sold?

ELS is an optional Add-On subscription that allows customers, for a fee, to extend their support one year at a time. ELS is typically sold as single year subscriptions, however it is possible to buy multiple years up front as part of a multi-year contract. A customer must already have paid for a Red Hat Enterprise Linux subscription before purchasing the ELS Add-On subscription for it. ELS Add-On is applicable to Standard or Premium subscriptions and can not be applied to self-support subscriptions.

Note that ELS should be purchased prior to the start date of the ELS period (December 1, 2020, for RHEL 6). Otherwise, the ELS Add-On subscription must be back-dated to that start date.

9 Comments

It does not working correctly I can't download RHEL 6

Hi Amanullah,

What medium are you trying to download?

RHEL 6.10 the full DVD ISO is downloading right now, I still have no issues.

Regards,

Jan Gerrit Kootstra

Do you need to upgrade your standard subscriptions to premium in order to install the ELS subscriptions (this was the case for RHEL5) Thanks

Rita, Standard subscriptions are also eligible for ELS based on this not "Note: Only Standard or Premium subscriptions to RHEL Server are eligible for ELS Support. RHEL Desktop or RHEL Workstation subscriptions are not eligible for ELS" that can be found in the "Extended Life-cycle Support Add-On:" section of the RHEL Life Cycle Page. Follow this link to get to that section https://access.redhat.com/support/policy/updates/errata#Extended_Life_Cycle_Support.

Will ELS Subscriptions from RHEL5 be working on RHEL6? I do not see any specification that the ELS subscription is version specific.

ELS add-on subscriptions, like RHEL server subscriptions, are not version-specific.

We have rhel6 ELS Subscriptions. for 2 virtual machines with a single socket consume only 1 Subscription. is this expected?

Yes, one subscription includes 2 entitlements. Each VM consumes one entitlement, that's why one subscriptions covers the both VMs. 1 Subscription = 2 vm or 1 physical

This article is good and resolved my issue on extended life support info for RHEL 6.