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¿Qué es una sesión remota de soporte y cómo puedo unirme a una?

Actualizado 2018-06-13T17:59:54+00:00 -

¿Qué es una sesión remota de soporte?

Una sesión remota de soporte se utiliza para ver y/o acceder al equipo de un cliente para realizar el proceso de troubleshooting y permitir la colaboración entre múltiples ingenieros en un problema de soporte técnico. Estas sesiones remotas se usan con fines diagnósticos y para demostrar un problema u obtener información. Esta herramienta...

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