How to remove the 'System Not Registered' notification from GNOME and Subscription-Manager Cockpit?

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux 8
  • Red Hat Enterprise Linux 9
  • Red Hat Subscription Manager (RHSM)

Issue

  • Multiple places in the GNOME shows System Not Registered notification.

GNOME Popup:
alt text

About Notification:
alt text

RHSM Cockpit Notification:
alt text

  • How to get rid of the System Not Registered notification from GNOME?
  • We still get the popup System Not Registered asking to register on an offline RHEL system that is registered using an Offline Method.

Resolution

  • Red Hat does not recommend disabling the System Not Registered notification.

  1. For RHEL 9 systems:

    • The following file needs to be edited: /lib/systemd/user/org.gnome.SettingsDaemon.Subscription.service

    • Comment out the line ExecStart=/usr/libexec/gsd-subman as shown below:

      # cat /lib/systemd/user/org.gnome.SettingsDaemon.Subscription.service |grep -i gsd-subman
  #ExecStart=/usr/libexec/gsd-subman

    • Remove the subscription-manager-cockpit package to disable RHSM cockpit UI notification:

      # yum remove subscription-manager-cockpit

  2. For RHEL 8 systems:

    • The following file needs to be edited: /etc/xdg/autostart/org.gnome.SettingsDaemon.Subscription.desktop

    • Comment out the line Exec=/usr/libexec/gsd-subman as shown below:

      # cat /etc/xdg/autostart/org.gnome.SettingsDaemon.Subscription.desktop |grep -i gsd-subman
  #Exec=/usr/libexec/gsd-subman

    • Remove the subscription-manager-cockpit package to disable RHSM cockpit UI notification:

      # yum remove subscription-manager-cockpit

  • Reboot the system to apply the changes.

  • Note: The above changes may be reverted if the gnome-settings-daemon and subscription-managerpackages are updated on the system .

Root Cause

  • In RHEL 9 systems, the System Not Registered notification is managed by the GNOME Subscription Management service which is triggered by the file /lib/systemd/user/org.gnome.SettingsDaemon.Subscription.service.

  • In RHEL 8 systems, the System Not Registered notification is managed by the GNOME Subscription Management service which is triggered by the file /etc/xdg/autostart/org.gnome.SettingsDaemon.Subscription.desktop.

  • The Subscription-Manager Cockpit UI is provided by the subscription-manager-cockpit package.

Diagnostic Steps

  • Install RHEL 8 or RHEL 9, login to GNOME session without registering the system OR register it using Offline Method and login to GNOME session, the following notification is shown:

    System Not Registered
    Please register your system to receive software updates

  • Login to GNOME session, Click on Activities and Search About, the following message is displayed:

    System Not Registered

  • Login to GNOME session, Click on Activities and Search subscription-manager cockpit, the following message is displayed.at different places in GNOME :

    subscription status  Not Registered

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3 Comments

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JJ Newbie 7 points
14 November 2022 3:52 PM

RHEL8 example says comment out "ExecStart=" but the example given is "Exec="

KS Newbie 18 points
18 January 2023 12:44 AM

We have purchased RHEL licenses. We have tried our best to register the system and auto-attach a license using subscription-manager. It works: we have access to RHEL repositories. But in such a situation, it is still extremely confusing that the state of the system be marked as 'Not registered'

GN Active Contributor 202 points
6 February 2023 11:55 PM

Thank you for the solution. Regarding the RHEL9 org.gnome.SettingsDaemon.Subscription.service, couldn't we just mask the service like this:

# systemctl --global mask org.gnome.SettingsDaemon.Subscription.service
Created symlink /etc/systemd/user/org.gnome.SettingsDaemon.Subscription.service → /dev/null.